Summary
Overview
Work History
Education
Skills
STRENGTH
References
Timeline
Generic
Kimberly Meisch-Enright

Kimberly Meisch-Enright

Williamson,NY

Summary

Dynamic professional with extensive experience at Ide Honda, excelling in customer service, sales, and marketing. Proven track record in enhancing client satisfaction and streamlining operations through effective communication and leadership. Interaction with clients, satisfaction, and follow-ups with calls and emails. Adept at implementing strategic solutions that drive growth while maintaining high-quality standards. Strong team collaborator with exceptional organizational skills, and because I have owned my own business for many years, I have a knack for promoting business and feel I can be a good asset to your company.

Experienced Receptionist Coordinator with expertise in managing front office operations, and delivering high-quality customer service. Proficient in coordinating schedules, managing correspondence, and ensuring effective communication between staff and clients.

Overview

30
30
years of professional experience

Work History

WayneCom

Self Employed Web
Williamson, NY
01.1995 - Current
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Identified the needs of customers promptly and efficiently.
  • Managed inventory levels to meet customer demand while minimizing costs.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Interviewed, trained, and supervised employees.
  • Mentored and trained new hires on sales techniques and customer service procedures.
  • Used strong issue-resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Managed operations budgeting, accounts payable accounts receivable, and payroll.
  • Kept records for production, inventory, income, and expenses.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked effectively in team environments to make the workplace more productive.

Receptionist Coordinator

Ide Honda
Penfield, NY
02.2015 - 10.2017
  • Developed efficient systems for managing customer data securely in accordance with company policies.
  • Coordinated various administrative tasks such as filing documents and preparing reports.
  • Consulted with managers to resolve problems relating to employee performance, office equipment, and work schedules.
  • Processed invoices, payments, and other financial transactions according to established procedures.
  • Implemented departmental policies and standards in conjunction with management to streamline internal processes.
  • Performed basic bookkeeping duties such as maintaining ledgers and balance sheets.
  • Assisted in resolving customer complaints or inquiries promptly.
  • Generated weekly reports on customer feedback surveys.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Scheduled appointments for customers with necessary staff members.
  • Handled confidential documents securely according to organizational standards.
  • Answered phone calls and redirected them to appropriate staff members.
  • Organized and maintained reception area, including ordering office supplies.
  • Greeted visitors and provided information about the company.
  • Resolved customer complaints or answered customers' questions.
  • Updated internal databases with new client information.
  • Provided support to other departments when needed by completing assigned tasks promptly.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed day-to-day duties accurately and efficiently.
  • Worked with cross-functional teams to achieve goals.

Education

High School Diploma -

Sodus Central
Williamson, NY
06-1987

N/A - Business Communication

BOCES
Williamson, NY

Skills

  • Communication skills
  • Record keeping
  • Time management
  • Organizational skills
  • Attention to detail
  • Leadership
  • Good Telephone Etiquette
  • Business development
  • Customer service
  • Sales techniques
  • Filing
  • Efficient Appointment Management
  • Analytical Problem Solving
  • Inventory management
  • Payroll and budgeting
  • Goal setting
  • Project coordination
  • Self motivation
  • Multitasking Abilities
  • Relationship building
  • Team collaboration
  • Invoice processing

STRENGTH

I am a highly motivated and office-driven individual seeking more opportunities for growth. I thrive in fast-paced environments and have a strong desire to learn and take on new challenges, which allows me to excel. I am an extremely professional person who can get along with even the most difficult individuals.

References

References available upon request.

Timeline

Receptionist Coordinator

Ide Honda
02.2015 - 10.2017

WayneCom

Self Employed Web
01.1995 - Current

High School Diploma -

Sodus Central

N/A - Business Communication

BOCES

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Kimberly Meisch-Enright