Kimberly Mendibe
Springfield,MA
Summary
Self-directed, passionate, and hard-working Nurse Manager who brings talents in patient education, employee management, leadership in departmental budget development and inventory management of medical equipment, supplies and medicines. As a highly motivated and team-focused mentor, I am seeking a leadership position where I can leverage my strategic vision and experience to drive organizational growth and success; and to lead and inspire high-performing teams by fostering a culture of collaboration, innovation and continuous improvement.
Overview
8
8
years of professional experience
Work History
Unit Nurse Manager
Baystate Medical Center
Springfield, MA
08.2018 - Current
- Performs personnel interviewing, hiring, disciplinary actions and dismissals.
- Monitors staff performance and provides coaching and formal counseling to staff.
- Receives and investigates complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
- Achieves departmental goals and objectives by instituting new processes and standards for in-patient care.
- Coordinates with healthcare team to establish, enact, and evaluate patient care plans.
- Trains other nurses on patient care and daily tasks, supporting growth and professional development.
- Manages performance of 80-person nursing staff, reviewing task completion, prioritization and report quality.
- Manages and led a team of nursing professionals and patient care technicians as we were redeployed to a new unit to care for Covid positive patients during the 1st surge of the Covid Pandemic. Charged with leading a team to manage Covid positive patients and surgical patients during 3rd surge of the Covid Pandemic.
- Collaborates with hospital leaders to facilitate capacity management for a highly acute surgical department.
- Advocates for great patient care and provider communication. As a result the department has received Patient Experience's High Performing Honors for 8 consecutive quarters.
- Interprets and evaluates diagnostic tests to identify and assess patients' conditions.
- Maintains strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Responds to emergency situations with speed, expertise, and level-headed approaches to provide optimal care, support, and life-saving interventions.
- Applies clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
- Assesses patient conditions, monitors behaviors, and updates supervising physicians with observations and concerns.
- Develops and arranges continuing education opportunities for staff to increase knowledge and skills.
- Helps patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- In collaboration with the Code Capacity team's new initiative, South Wing 6 was the first unit to be entrusted with the responsibility of managing the care of the surge/hallway patients .
Assistant Nurse Manager
Baystate Medical Center
Springfield, MA
06.2016 - 08.2018
- Evaluated and resolved potential patient safety issues with consideration to age and disability.
- Planned South Wing 6 departmental budget by managing staffing and scheduling to remain within budget constraints.
- Monitored and documented patient care to oversee employee and patient safety, hygiene, and protection.
- Managed performance of 20-person nursing staff, reviewing task completion, prioritization, and report quality.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
- Received and investigated complaints from families, patients, and clinical staff, devising solutions to multifaceted challenges.
- Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed; monitoring responses for adverse reactions.
- Provided direct patient care and assisted with various nursing tasks including, but not limited to, medication administration.
- Cared for patients directly with various nursing tasks such as administering medication.
- Evaluated patient needs and preferences to build and update tailored treatment plans.
- Assessed effectiveness of patient interventions to maintain quality care.
- Improved patient outcomes through peer groups and facilitating continuing education.
- Monitored staff performance and provided coaching and formal counseling to staff.
- Collaborated with physicians and other staff to maintain continuum of care.
- Oversaw nursing operations for South Wing 6 unit, delivering leadership, assistance and management for a 70-person staff.
- Performed personnel interviewing, hiring, disciplinary actions and dismissals.
- Closely monitored department operations to maintain coverage of needs.
- Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
- Supported Nurse Manager with employee development and care quality management.
- Incorporated evidence-based nursing into practice environment.
Education
Master of Science - Nursing
Western Governors University
Salt Lake City, UT09.2019
Bachelor of Science - Nursing
College of Our Lady of The Elms
Chicopee, MA05.1998
Skills
- Critical Thinking/ Problem Solving
- Operations Management
- Patient Education and Advocacy
- Discharge Planning
- Financial and Budget Management
- Managing Department Scheduling
Licensure
- Registered Nurse (RN), State of Massachusetts
Certification
- Basic Life Support
- ANCC Medical/Surgical Nurse Certification
Community
- Donor and volunteer at Habitat for Humanity- Chair of Habitat for Humanity Blitz Builds in collaboration with Baystate Medical Center and Guatemala Blitz Build 2006-2020
- Committee Board Member at Habitat for Humanity 2013-2020
- Gray's House Non-Profit Easter Basket Donation 2018-2024
- Follow My Steps Foundation (Shooting for Success) 2023
- Friends on A Mission's Make-A-Wish Foundation Fundraiser 2023
Accomplishments
- 2010 Clinical Nursing Excellence Award
- 2012 Caring with Cultural Competence Award
- 2013 The Partnership Inc. Alumni
- 2022 Transformational Leadership Award
Presentations
- 2020 Patient Experience Excellence Presentation- "Journey to Great Patient Experience" "
- 2022 Structural Inclusion Workgroup "Emerging with Care"
- 2022 Swartz Rounds Panelist- "The Great Resignation vs the Great Dedication: Challenges and Opportunities in Pandemic-Era Nursing"
- 2023 Co-Facilitated Nursing Grand Rounds - "The Great Dedication: Challenges and Opportunities in Pandemic-Era Nursing"
- 2023 DEI Panelist- One Baystate Rising- "My Purpose, My Calling"
Committees
- 2022-2024 Co-chair of the Managers Operating Counsel (MOC) Committee.
Mission and goal of this committee was to lead our peers and discuss operations, patient experience, nursing shared governance and change management. Meeting agendas were developed by committee chairs with oversight from the CNO.
- 2016-current Co-chair of Cultural Responsive Care, Business Resource Group.
Mission and goal of this committee is to empower our employees, leaders and providers at Baystate, in delivering culturally informed care to our community. This group has assisted the DEI department in welcoming and onboarding our International Nurses from Peyton O'Grady since 2019.
References
References available upon request.
Timeline
Unit Nurse Manager
Baystate Medical Center
08.2018 - Current
Assistant Nurse Manager
Baystate Medical Center
06.2016 - 08.2018
Master of Science - Nursing
Western Governors University
Bachelor of Science - Nursing
College of Our Lady of The Elms
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