Kimberly Merrill
Liverpool
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
30
30
years of professional experience
Work History
Administrative Assistant
Grace Covenant Church
07.2017 - Current
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintain confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Maintained inventory of office supplies and placed orders.
- Optimize calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Collaborate on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamline invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Administrative Assistant
Bible Baptist Church
11.1998 - 06.2003
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Reception and Billing
Missionary Health Institute
08.1995 - 09.1998
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Did some billing for immunization clinic and office
- Transcribed doctors' reports, files
- Scheduled and received patients, maintaining files and records
Education
Bachelor in Religious Education - Counseling
London Baptist Bible College
London, Ontario, Canada04-1991
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- Microsoft outlook
- Computer proficiency
- Filing
- Clerical support
- Scheduling
- Documentation and recordkeeping
- Office management
- Database entry
- Scheduling and calendar management
- Verbal communication
- Professional and mature
- Invoice processing
- Mail handling
- Multi-line phone systems
- Tech-Savvy
- Writing reports
- Employee timesheet processing
- Letter preparation
- Payroll and budgeting
Timeline
Administrative Assistant
Grace Covenant Church
07.2017 - Current
Administrative Assistant
Bible Baptist Church
11.1998 - 06.2003
Reception and Billing
Missionary Health Institute
08.1995 - 09.1998
Bachelor in Religious Education - Counseling
London Baptist Bible College
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