Kimberly Miller
Greenfield,IN
Summary
Health Information Specialist with 5 years of experience in medical office settings with vast familiarity of healthcare clinical applications and software.
Coordinates timely delivery of medical records and scans documents to secure patient files. Offers technical support to maintain computer systems and resolves technical issues while conducting staff training and development of instructional documentation.
Overview
10
10
years of professional experience
Work History
Health Information Specialist II
Ciox Health/ St Vincent Hospital
10.2019 - Current
- Inputting information into electronic databases and registries
- Processing medical requests
- Ensuring records are confidentially collected, stored, and analyzed, as well as easily transferred to other medical providers' offices
- Taking and completing verbal and written requests from Patients, Lawyers, Nurses and Dr.'s
- Knowledge of HIPAA terminology and Laws
- Certification and pre-certification/ authorization and insurance verification for all patients
- Scanning medical documents into patient accounts
- Communication with Nurses, Doctors, Lawyers and patients on a daily basis
- Research, follow up and resolve open & pending authorizations in a timely manner
- Troubleshot and contacted appropriate areas during system inoperability to reduce downtime
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
- Followed up with patients about medical and healthcare processes
- Upheld HIPAA regulations and standards for protecting patient information
- Retrieved medical data for physicians and patients
- Performed regular quality and validation assessments on patient data to verify accuracy
Administrative Support
Vesta Pharmaceuticals
04.2014 - 10.2019
- Organize and generate schedule appointments.
- Plan meetings and recounted detailed minutes
- Wrote and distributed email, correspondence memos, letters, faxes and forms.
- Answered and directed phone calls.
- Overseas Representative for Branded Food Export Program
- CSR for Methenamine Product line
- Assist in preparation of regularly scheduled reports.
- Analyzed, develop and maintained filing system.
- Update and maintain office policies and procedures.
- Vending Bookkeeping and spreadsheets
- Order office supplies and research new deals and suppliers
- Maintain contact lists
- Accurately enter insurance information into computer system
- Calculate cash estimates for patients on upcoming visits/ procedures.
- Maintain clear communication with patients as well as insurance companies
- Answer phone for incoming calls, make outgoing calls and assist Call Center as needed
- Maintain strict confidentiality of patient and center related business.
Education
A.A. Degree -
I.U.P.U.I. Indianapolis
Indianapolis, INSkills
- Engaged listening
- Interpersonal and Written Communication
- Office Administration
- Attention to Detail
- Training and Mentoring
- Proficient in Microsoft
- Operational Planning
- Medical Terminology
- Accurate Documentation
- Electronic Health Records
Timeline
Health Information Specialist II
Ciox Health/ St Vincent Hospital
10.2019 - Current
Administrative Support
Vesta Pharmaceuticals
04.2014 - 10.2019
A.A. Degree -
I.U.P.U.I. Indianapolis