Kimberly Rager
Fultondale,Alabama
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
12
12
years of professional experience
Work History
Manager
Walmart
Gardendale, Alabama
09.2015 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Server
Williams BBQ
Cullman, Alabama
05.2013 - 09.2015
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
Education
Graduate Certificate - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FLSkills
- Verbal and written communication
- Multitasking
- Time management abilities
- Multitasking Abilities
- Problem-solving abilities
- Management Consultation
- Customer Relations
- Problem-solving aptitude
- Employee Training
- Team building
Timeline
Manager
Walmart
09.2015 - Current
Server
Williams BBQ
05.2013 - 09.2015
Graduate Certificate - Medical Billing And Coding
Ultimate Medical Academy
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