Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Minardi

Medina,Ohio

Summary

As a Travel Specialist and a Certified Vacation Travel Advisor, I have been providing customized and seamless travel experiences for my clients for over six years. I have extensive knowledge and skills in global and domestic travel itineraries, vendor relations, and online booking systems. I work remotely and autonomously, while being a team player and an effective communicator. Prior to becoming a travel specialist, I served in the US Army as a Human Resources Manager for over 11 years. I managed the administrative and operational functions for over 200 service members and coordinated travel arrangements, events, meetings, and calendars. I also developed and maintained office systems, expense reports, and data entry. I am passionate about delivering excellent customer service, meeting diverse needs, and exceeding expectations. Dynamic Travel Advisor with 10+ years of extensive hospitality, travel and tourism experience. Strong understanding of major travel suppliers, fine hotels and niche suppliers to coordinate and manage complex travel projects. Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures. Personable travel agent used to fast-paced, deadline-driven environments. Expert in overseas travel and cruise vacation packages. Dynamic Travel Advisor with 10+ years of extensive hospitality, travel and tourism experience. Strong understanding of major travel suppliers, fine hotels and niche suppliers to coordinate and manage complex travel projects.

Overview

23
23
years of professional experience
13
13
years of post-secondary education

Work History

Social Media Manager and Travel Advisor

Wonderland And Beyond Travel, LL
Medina, OH
01.2015 - Current
  • Customizes and facilitates client’s' global and domestic travel itineraries
  • Schedule meetings with clients and vendors to discuss future travel and vendor expos
  • Collect payments from clients and dispersed monies to vendors
  • In charge of all personal and business travel arrangements international and domestic
  • Build and maintain relationships with vendors to assist in travel accommodations as needed
  • Liaised directly with customers to meet needs and maintain satisfaction
  • Responsible for initiating contact for all reservations
  • Data entry and coding
  • Cash flow management
  • Assists customers with setting up online profiles and website navigation
  • Attend to client’s queries through internet and telephone services
  • Trainer and training facilitator to all new employees
  • Process payroll: including set up, scheduling, and frequency
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of competition.
  • Successfully built loyalty following by consistently sharing valuable content that resonated with the target audience.
  • Led team meetings and training sessions, fostering collaboration among team members for optimal results in social media management tasks.
  • Increased brand awareness by developing and implementing effective social media strategies.

Human Resources Manager

US Army
Fort Bragg, North Carolina
04.2001 - 10.2012
  • Devised and maintained office systems to efficiently deal with paper flow
  • Coordinated overnight travel arrangements and accommodations
  • Organized personal and professional calendars and supplied reminders of upcoming meetings and events
  • Created expense reports using Microsoft Excel spreadsheets
  • Planned, directed, coordinated and exercised management, administrative and technical control over functions for unit meetings and activities
  • Typed documents updated websites and compiled information for meetings
  • Scheduled appointments, and maintained department’s master calendar
  • Coordinated all logistics for corporate events
  • Oversaw training and daily performance of 100 Service members and over 100 civilian government employees and contractors
  • Prepared and processed recommendations for awards and decorations of entire Special Forces Command that consisted of over 10,000 soldiers in accordance with Military Awards Regulations
  • Prepared arranged and conducted award ceremonies
  • Prepared and monitored requests for promotions, and arranged and conducted promotion ceremonies, to include promotion declinations, reconsideration for promotions, and arrange for reduction and removal boards for Soldiers on local promotion standing lists, and processed centralized and decentralized promotions and reduction actions
  • Monitored all requests for promotions and arranged/conducted promotion ceremonies
  • Created expense reports using Microsoft Excel spreadsheets
  • Planned, directed, coordinated and exercised management, administrative and technical control over functions for unit meetings and activities
  • Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions
  • Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation
  • Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required
  • Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices

Education

Bachelor of Arts - Child Development

American Military University
Charleston, WV
06.2010 - 10.2011

Master of Arts - Psychology

American Military University
Charleston, WV
10.2012 - 10.2024

Skills

Flexible and works autonomouslyundefined

Timeline

Social Media Manager and Travel Advisor

Wonderland And Beyond Travel, LL
01.2015 - Current

Master of Arts - Psychology

American Military University
10.2012 - 10.2024

Bachelor of Arts - Child Development

American Military University
06.2010 - 10.2011

Human Resources Manager

US Army
04.2001 - 10.2012
Kimberly Minardi