Kimberly Miniclier
Roanoke,VA
Summary
Seasoned professional with a track record of strategic leadership, enhancing operational efficiency and interdepartmental collaboration. Expert in organization and adaptive decision making, exceptional customer service and advanced leadership techniques. Committed to driving results and fostering team success.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Deputy Sheriff (Part-Time)
Salem Sheriff's Office
Salem, VA
11.2024 - Current
- Managed courtroom security, ensuring safety and order during proceedings.
- Assisted judges and court personnel with case management and document handling.
- Conducted regular patrols of courthouse premises to deter potential disturbances or security threats.
- Enhanced public safety by escorting defendants to and from holding cells, ensuring no disruptions occurred during court proceedings.
- Screened persons entering courthouse using magnetometers, x-ray machines and other devices.
Patient Coordinator
Daleville Physical Therapy
Daleville, VA
04.2024 - 11.2024
- Coordinated patient schedules to optimize clinic workflow and enhance patient experience.
- Managed insurance verification processes to ensure accurate billing and minimize claim denials.
- Facilitated communication between patients and healthcare providers to address concerns promptly.
- Developed and maintained patient records using electronic health record (EHR) systems for improved data accuracy.
Assistant/Licensed Life Insurance Agent
Johnnie C. Brake Agency
Vinton, VA
02.2023 - 04.2024
- Assisted clients in selecting appropriate life insurance and medicare policies based on individual needs and financial goals.
- Educated clients on policy benefits, terms, and conditions to enhance understanding and satisfaction.
- Managed client records and policy documentation using industry-standard software for accuracy and compliance.
Chief Support Services Officer (Major)
Roanoke City Sheriff's Office
Roanoke, VA
10.1997 - 02.2023
- Directed the general operations of the Support Services Division.
- Responsible for maintenance, inmate work crews, classification, intake, education, recreation, rehabilitation, religious, library, laundry, and property sections of the detention center.
- Monitored medical and food services to ensure they were provided to residents in accordance with policy, standards, and city contracts.
- Assisted in developing and implementing new procedures to improve operational efficiency across the organization.
- Coordinated inspection schedules with the City of Roanoke to keep the facility in compliance with DOC, NCCHC, and ACA accreditation standards.
- Managed maintenance and capital improvement projects.
- Responded to resident and citizen inquiries and complaints. Worked with internal and external customers and community partners on a daily basis.
- Held many positions at the Sheriff's Office including Asst. Chief Services Officer, Asst. Chief Correctional Officer, Background Investigator, Training Officer, Corrections Deputy.
Education
Bachelor of Science - Business Management
University of Mount Olive
Mount Olive, NC05.1996
Associate of Applied Science - Criminal Justice
Community College of The Air Force
Montgomery, AL10.1995
Skills
- Organization and Time Management
- Teamwork and Collaboration
- Adaptability and Flexibility
- Decision Making
- Goal Setting
- Customer Service
- Communication
Certification
- Basic Law Enforcement Certification
- Basic Jail/Court Security/ Civil Process Certification
Military Service
United States Air Force- Law Enforcement Specialist
February 1992- February 1996
Timeline
Deputy Sheriff (Part-Time)
Salem Sheriff's Office
11.2024 - Current
Patient Coordinator
Daleville Physical Therapy
04.2024 - 11.2024
Assistant/Licensed Life Insurance Agent
Johnnie C. Brake Agency
02.2023 - 04.2024
Chief Support Services Officer (Major)
Roanoke City Sheriff's Office
10.1997 - 02.2023
Bachelor of Science - Business Management
University of Mount Olive
Associate of Applied Science - Criminal Justice
Community College of The Air Force