Kimberly Minnich

1) cashier checks

2) post office runs/mail room

3) printing and sorting

4) incident requests

• Customer Service.
• Answer incoming calls and help clients with their inquires on credit cards like balances, payments and rewards.
• Process balance transfers and help with billing disputes and work on sales pallets to meet goal each month.
• Credit anaylists calls would be incoming and outbound to discuss application client submitted for opening a new credit card, upon verification of several compter based systems.
• Submitting details to next department if application from client could not be verified either through a letter or to fraud and void application in the computee system.
• Award.
• CQEA.
• My manager on one of the sales teams nominated me and won a Citi Quality Excellent Award and had a monetary gift and a dinner which I was able to share on site with my husband.

• Juggled multiple residents with their needs.
• Getting in and out of bed as well as helping to bathe and feed residents.
• Keep clean linens on their beds.

• Managed work shifts day and night.
• Completed inventory and food ordering forms to keep productivity in the guidelines.
• Helped with time for di erent cleaning jobs to be completed for audits.
• Knowledge of all equipment and able to clean and sanitize.
• Stock shelves with dates on boxes boxes and rotating old with new.
• Opened and Closed the store Managed money.