Music
Kimberly Minor
Security Officer
Houston,TX
Summary
Highly driven and dedicated professional who consistently puts her best foot forward. I am confident, adaptable, and eager to learn, never hesitating to take initiative or step into the spotlight when needed. A supportive team leader, I am committed to helping my colleagues succeed while maintaining a strong focus on exceptional customer service. I bring enthusiasm, reliability, and significant potential to contribute meaningfully to any department I join.
Overview
17
17
years of professional experience
Work History
Security Officer
Texas Children Hospital
02.2020 - Current
- Verify and process identification for employees, contractors, and visitors; issue visitor passes and maintain updated visitor logs
- Ensure visitors reach correct units, rooms, and patients by providing accurate guidance and monitoring access points.
- Conduct interior and exterior foot patrols to detect and report suspicious activity and unsafe, unsecured, or hazardous conditions across buildings, docks, and surrounding facilities.
- Maintain detailed documentation of incidents, safety hazards, and corrective actions.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
- Responded quickly to incidents and assessed active situations for security concerns.
Crew Member
McDonald's
03.2015 - 01.2020
- Worked front counter, and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Security Officer
En Garde
03.2014 - 04.2014
- Verified credentials for employees, contractors, and visitors while monitoring facility access.
- Performed foot patrols to identify and report suspicious activity, unsafe conditions, and security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Janitorial Lead
ISS Facility Services
06.2013 - 03.2014
- Oversaw general cleaning and maintenance of common areas and vacant units in preparation for occupancy.
- Ensured interior and exterior cleanliness of buildings, including trash removal, stripping, waxing, and buffing floors.
- Executed work orders accurately and maintained quality standards.
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
Daycare Teacher
Houston Devine Daycare
10.2010 - 04.2012
- Provided a safe, engaging environment that met the social, emotional, physical, and cognitive needs of young children.
- Assisted with planning and implementing daily activities and curriculum.
- Implemented behavior management strategies to promote positive interactions among children.
- Encouraged children to express themselves through arts and crafts, fostering creativity and self-esteem.
- Established daily routines that provided structure and security for children.
- Communicated regularly with parents regarding their child's development and addressed any concerns.
Crew Leader
McDonald's
02.2009 - 10.2010
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Trained other employees in customer service, food safety, and performance requirements.
Education
High School Diploma -
PHYLLIS WHEATLEY
Houston, TX06-2011
Skills
- Excellent Customer Service
- Reliability & Strong Work Ethic
- Motivated and Energetic
- Non-Commissioned Security Officer
- MS Word, Excel, PowerPoint, Access
- Microsoft Outlook
- Safe Smart Client
- Epic Systems
- Microsoft Teams
- Experience working with children
- Security guard license
- General security
- Detail-oriented
- Relationship building and management
- Stationary surveillance
- Metal detector operation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Successfully completed two-week security training program.
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsPaid time offTeam Building / Company RetreatsPaid sick leave401k matchPersonal development programs4-day work weekQuote
Don’t postpone joy until you’ve learned all your lessons. Joy is your lesson.
Alan Cohen
Interests
Dance
Nature
Art
Languages
English
Full Professional
Timeline
Security Officer
Texas Children Hospital
02.2020 - Current
Crew Member
McDonald's
03.2015 - 01.2020
Security Officer
En Garde
03.2014 - 04.2014
Janitorial Lead
ISS Facility Services
06.2013 - 03.2014
Daycare Teacher
Houston Devine Daycare
10.2010 - 04.2012
Crew Leader
McDonald's
02.2009 - 10.2010
High School Diploma -
PHYLLIS WHEATLEY