Kimberly Miramontes
Clearfield
Summary
Proactive and customer-focused, good at handling high-stress situations and resolving concerns with professionalism. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Great at ensuring order accuracy and maintaining cleanliness, demonstrating strong multitasking and phone etiquette. Skilled in both food and money handling, I quickly adapt to new challenges, aiming to boost efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
To-Go Specialist
Olive Garden
04.2024 - Current
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
- Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
Sales Associate
Kohls Department Store
12.2021 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Davis Technical College
Kaysville, UTClearfield Highschool
Clearfield, UT2023
Skills
- Strong multitasking
- Phone etiquette
- Initiative-taking
- Quick learner
- Cleanliness
- Order accuracy
- Food handling
- Money handling
- Menu memorization
- Health code compliance
- Customer service
- Time management
- Listening skills
- Cash handling
- Cash register operation
- Inventory tracking
- Merchandise display
Languages
Spanish
Native or Bilingual
Timeline
To-Go Specialist
Olive Garden
04.2024 - Current
Sales Associate
Kohls Department Store
12.2021 - 04.2024
Davis Technical College
Clearfield Highschool
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