Kimberly Mitchell
Broken Arrow,OK
Summary
Committed and hardworking Staff Assistant with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
14
14
years of professional experience
Work History
Cashier/Membership
AAA Oklahoma
01.2012 - Current
- Controlled Daily Store Operations
- Top Sales for the past 6 years in Membership Department
- Activation of Accounts
- Incoming Calls
- Handling upset customers
- Data Entry on Microsoft Excel and Word.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Interacted with customers by phone, email, or in-person to provide information.
Admissions
St John Medical Center
11.2010 - 01.2012
- Insurance
- Co Payments / Payments.
ER Admissions
St. John’s Hospital
06.2010 - 12.2010
- St John Breast Center Pre Admissions.
Education
Associate of Science - Tourism And Travel Services Marketing Operations
Hesser College
Manchester06.1995
Skills
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Money Handling
- Reliability and punctuality
- Cash handling and management
- Customer Relations
- Organizational abilities
- Professionalism and Courtesy
Timeline
Cashier/Membership
AAA Oklahoma
01.2012 - Current
Admissions
St John Medical Center
11.2010 - 01.2012
ER Admissions
St. John’s Hospital
06.2010 - 12.2010
Associate of Science - Tourism And Travel Services Marketing Operations
Hesser College
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