Kimberly Mitchell
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Dynamic individual with hands-on experience in problem-solving and talent for navigating challenges. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Work History
Administrator, Homeless & Special Needs Dept.,
17 Years 9 Months- Administers housing program operations, guaranteeing alignment with regulatory standards at the federal, state, and local levels for a total budget of over $6.8 million dollars HOME Investment Partnership, HOME American Rescue Plan (ARP), Emergency Solutions Grant (ESG), Housing Opportunity for Persons With AIDS (HOPWA), and the Community Development Block Grant (CDBG).
- Spearheads development and implementation of community outreach initiatives to elevate public awareness of housing services.
- Facilitates interdepartmental communication to enhance project workflows and optimize service delivery.
- Manages project budgets to optimize resource allocation and minimize waste.
- Facilitates efficient workflow management and assigned responsibilities to ensure projects meet deadlines without sacrificing quality.
- Delivers exceptional customer service to internal and external stakeholders by ensuring prompt response times and effective issue resolution.
- Manages administrative support personnel, facilitating professional development through targeted guidance and performance feedback.
- Analyzes employee performance metrics and facilitated coaching sessions to improve productivity and effectiveness to over ten (10) team members.
- Compiles and presents detailed reports for forecast analysis and ad-hoc requests to facilitate informed decision-making processes.
- Analyzes existing processes and develops improvement plans to align operations with established goals.
- Cultivates positive relationships with agencies/vendors to deliver the best customer service.
- Generate reports detailing findings and recommendations.
- Educates staff on organizational mission and goals to help employees achieve success.
- Gathers, organizes and input information into digital database.
- Develops departmental performance goals and objectives,
- Guides team members in task completion. Prioritizes departmental tasks based on project needs. Supports staff development through performance evaluations.
- Administers and manages selection procedures for federal grant programs through a request for proposal process called the Strategic Community Investment Fund (SCIF), ensuring alignment with federal compliance requirements.
- Oversees preparation and execution of federally-funded contracts, ensuring compliance with all grant requirements.
- Manages opportunities to provide supportive services and housing to improve facilities utilized by the homeless and special needs populations (unhoused, persons with physical, developmental, and mental disabilities, abused women and children, persons with HIV/AIDS, and elderly frail seniors), through grants and programs such as the Community Development Block Grant, Emergency Solutions Grant, HOME Tenant Based Rental Assistance, & Housing Opportunity for Person's With AIDS which serves five (5) counties in MS, one (1) county in AR, & three (3) counties in TN,
- Oversees program service delivery processes to ensure optimal efficiency and effectiveness.
- Monitors and analyzes program operating budgets to maintain fiscal responsibility and operational integrity.
- Analyzes financial data to prepare detailed budget forecasts and reports for departmental review.
- Evaluates and tracks all program funding expenditures to maintain budgetary integrity and support program objectives.
Supervisor
3 Years 11 Months- Supervised five (5) team members and providing daily operations, ensuring compliance with city and federal regulations.
- Trained and mentored staff to enhance performance and promote team collaboration.
- Implemented workflow improvements, increasing efficiency within departmental processes.
- Coordinated scheduling and resource allocation for multiple city projects simultaneously.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.
- Provided monthly reports of expenditures and contractual outcomes to leadership,
- Pioneered adoption of new training guide to enhance employee performance,
Education
Bachelor of Science - Business Administration / Management
Skills
Accomplishments
In 2026, serves as the City of Memphis representative on the Memphis/Shelby County Homeless Consortium.
In 2025, lead the effort to collaborate with United Way to provide housing and supportive service to citizens who were at a local hotel for a temporary period.
From 2021-2025, served as the Chair of the Governing Council for the Memphis/Shelby County Homeless Consortium.
In 2020 during the COVID-19 pandemic, lead efforts to provide shelter/housing for over 400 people including single men, single women, and families at a local hotel.
In 2010, I along with one of our nonprofits were presenters at the National Alliance to End Homelessness conference to discuss our best practices in our community.
In 2009, I lead my team and nonprofits through the housing crisis by administering federal stimulus funding Emergency Solutions Grant ($3.5 Million).
Administered the HOME Investment Program which helped to develop numerous housing units for the homeless and special needs populations.
Served on several task force during extreme weather events.
Timeline
Administrator, Homeless & Special Needs Dept.,
Supervisor
Rust College
Awards
- Shining Star Awards - Manager of the Year
- Collaboration Awards
- Other Appreciation Awards