Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Moffat

Loxley,AL

Summary

Dynamic professional with a proven track record at Ahepa310III, enhancing customer satisfaction and streamlining operations. Expert in conflict resolution and safe driving practices, I've led teams to exceed performance goals.

Property management professional with keen eye for detail and track record of maintaining high standards in property upkeep and tenant relations. Proven ability to manage properties efficiently while fostering collaborative environment. Strong problem-solving skills and flexibility to adapt to changing needs.

Responsible Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of building board.

Overview

18
18
years of professional experience

Work History

Van Driver

Ahepa310III
04.2020 - Current
  • Maintained vehicle by refueling, performing regular fluid level checks and cleaning interior and exterior of vehicle.
  • Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
  • Promoted safe driving habits within the team by consistently following traffic laws and regulations.
  • Ensured compliance with all regulatory requirements pertaining to vehicle operation including licensing, registration, insurance documentation checks.
  • Managed reservations and pre-booking, scheduling passenger pickup and enabling on-time pickup.
  • Contributed to company''s on-time performance record by adhering to strict schedules and deadlines.
  • Conducted inspections on vehicles prior to use at beginning of shift each day.
  • Effectively managed challenging behaviors from passengers while maintaining a calm demeanor under pressure situations.
  • Handled emergency situations professionally, taking appropriate actions to ensure passenger safety and wellbeing.
  • Increased accessibility for disabled passengers by assisting them with boarding and alighting from the van using required equipment.
  • Performed minor repairs to vehicles such as tire changes, fluid top-offs, windshield wiper replacement and tire pressure checks.

Specialist Consultant

Belk Department Store
08.2017 - 03.2020
  • Developed comprehensive strategies for clients, resulting in improved business performance and increased revenue.
  • Successfully identified new business opportunities leading to expanded services offerings while maintaining excellent client retention rates.
  • Mentored junior consultants, fostering a supportive learning environment that contributed to team success.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Enhanced communication among team members to foster collaborative and supportive work environment.
  • Gathered, organized and input information into digital database.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Developed innovative strategies for clients, resulting in increased revenue and business growth.
  • Created and managed project plans, timelines and budgets.
  • Worked well in a team setting, providing support and guidance.

Business Manager

Dillard's
02.2007 - 07.2017
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Assisted with hiring process and training of new employees.
  • Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
  • Coordinated team schedules to keep shifts properly staffed during busy periods.
  • Streamlined business processes by implementing new project management tools and techniques.
  • Increased overall team productivity by fostering a positive work environment and providing effective leadership.
  • Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
  • Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
  • Executed business plans to further strengthen and maximize territory sales and profits.
  • Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Assisted in recruiting, hiring and training of team members.

Education

High School Diploma -

Baldwin County High School
Bay Minette, AL
05-2002

Skills

  • Conflict resolution techniques
  • Customer service
  • Strong communication skills
  • Safe driving practices

Timeline

Van Driver

Ahepa310III
04.2020 - Current

Specialist Consultant

Belk Department Store
08.2017 - 03.2020

Business Manager

Dillard's
02.2007 - 07.2017

High School Diploma -

Baldwin County High School

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Kimberly Moffat