Kimberly Mojica
Palmdale,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Willing to learn and grow work experience. Also a loving and nurturing young mom with parental experience who's open to working with young children and providing them with the best care possible. Happy to help teach them and help them grow in a safe and joyful environment. Where parents and families can have peace of mind knowing that their children are in good hands.
Overview
4
4
years of professional experience
Work History
Optical Dispenser
De La Pena Eye Clinic
12.2022 - Current
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
- Confirmed quality control standards were met for all eye wear and contact lenses.
- Calibrated segment heights, vertex, and pupillary distance to customize create perfect fit.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Maintained safe, clean and organized environment to increase patient comfort.
- Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs, and increased sales by 10% alongside my teammates.
- Managed check-in and check-out procedures, verified patient information, and submitted lens orders.
Office Secretary
JC Construction
04.2019 - 11.2022
- Greeted incoming calls and customers professionally and provided friendly, knowledgeable assistance.
- Created and updated records and files to maintain document compliance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Received incoming mail and evaluated and distributed correspondence requiring priority attention.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Managed up to 50 customer and associate calls per day.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
Education
High School Diploma -
Antelope Valley Learning Academy
Palmdale, CA04.2022
Skills
- Exam Prep
- HIPAA Compliance
- Social Perceptiveness
- Resource Utilization
- Critical Thinking
- Client Support
- Customer Service
- Effective Working Relationships
- Educate Clients
- Client Relationships
- Children's Eyewear
- Active Listening
- Creative Solutions
- Efficient Service
- Cleaning Techniques
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Optical Dispenser
De La Pena Eye Clinic
12.2022 - Current
Office Secretary
JC Construction
04.2019 - 11.2022
High School Diploma -
Antelope Valley Learning Academy
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