Kimberly Mollick
Toronto,Ohio
Summary
Dedicated pharmacist offering 31 years of experience with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care.
Overview
31
31
years of professional experience
Work History
Pharmacy Manager
Rite Aid
07.1993 - Current
- Educate patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Monitor and manage pharmacy staff performance to maximize productivity and customer satisfaction.
- Lead a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Train pharmacy interns and newly hired pharmacy technicians.
- Mange pharmacy inventory.
- Address customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
- Create a customer-centered environment within the pharmacy, fostering long-term loyalty among patients.
- Vaccinate patients to provide immunity against influenza, pneumonia, and other diseases.
- Enhance patient safety with thorough drug utilization reviews and monitoring potential drug interactions.
- Recruite, hire and train all staff, providing direct supervision, ongoing staff development.
Education
Bachelor of Science - Pharmacy
05.1993
Skills
- Patient education and counseling
- Prescription Verification
- Workflow Optimization
- Pharmacy operations management
- Regulatory Compliance
- Drug Inventory Management
- Staff Training
- Immunizations
- Certified in CPR
Timeline
Pharmacy Manager - Rite Aid
07.1993 - Current
Ohio Northern University - Bachelor of Science, Pharmacy
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