KIMBERLY MOLTER
Fort Myers,USA
Summary
Experienced professional in relationship management and sales, with a track record of fostering client engagement and driving business growth.
Skilled in strategic thinking, communication, and team collaboration, ready to leverage expertise to deliver tailored solutions and support organizational success.
Overview
4
4
years of professional experience
Work History
GENERAL MANAGER
JUICE SOCIETY
Estero, FL
08.2023 - Current
- Drive profitability by overseeing daily operations and enhancing customer service standards.
- Recruited team members to ensure optimal staffing levels for operational efficiency.
- Coach and mentor employees across all organizational levels to foster growth.
- Establish and maintain strong relationships with vendors and suppliers.
- Ensure strict adherence to food safety and quality regulations, as well as inventory control.
- Create a safe, secure, and compliant work environment through diligent oversight.
RELATIONSHIP MANAGER/LOAN OFFICER ASSISTANT
GREENSTATE CU, MORTGAGE DIVISION
NORTH LIBERTY, IA
09.2021 - 08.2023
- Cultivated long-term client relationships through exceptional service that surpassed expectations.
- Served as liaison among all parties in mortgage transactions, ensuring clear communication.
- Analyzed credit reports, titles, appraisals, and both personal and business tax returns.
- Supported loan officers, processors, and underwriters within a collaborative team environment.
- Reviewed loan applications, assessed financial data, and analyzed supporting documentation and AUS findings.
- Thrived in fast-paced environments with strong attention to detail.
- Identified client needs and delivered tailored solutions to fulfill requirements.
- Utilized CRM software to maintain comprehensive client profiles and track interactions.
RELATIONSHIP MANAGER/LOAN OFFICER ASSISTANT
MIDWEST COMMUNITY BANK
ST. CHARLES, IL
08.2021 - 08.2023
- Compiled and verified mortgage loan applications using Point system.
- Reviewed residential loan files to ensure completeness and compliance with standards.
- Analyzed credit reports, tax returns, and appraisals, incorporating AUS findings.
- Collected required documentation from borrowers and created needs lists for missing items.
- Notified Loan Officer of discrepancies that could result in loan suspension or denial.
Education
Associate of Science - Business Administration And Management
TRITON COLLEGE
River Grove, ILSkills
- Relationship management and client engagement
- Sales and account management
- Customer service and experiences
- Attention to detail
- Strategic thinking for business growth
- Mortgage processing expertise
- Problem solving and decision making
- Team building and training development
- Effective communication skills
- Financial document control
- Time management and efficiency
Timeline
GENERAL MANAGER
JUICE SOCIETY
08.2023 - Current
RELATIONSHIP MANAGER/LOAN OFFICER ASSISTANT
GREENSTATE CU, MORTGAGE DIVISION
09.2021 - 08.2023
RELATIONSHIP MANAGER/LOAN OFFICER ASSISTANT
MIDWEST COMMUNITY BANK
08.2021 - 08.2023
Associate of Science - Business Administration And Management
TRITON COLLEGE