Kimberly Monke
Litchfield,IL
Summary
Successful Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. I have worked at the university for 20+ years and enjoy working in Higher Ed and would like to utilize my experience here at the university.
Overview
24
24
years of professional experience
Work History
ITMA - Integration Manager
Southern Illinois University Edwarsville
Edwardsville, IL
01.2023 - Current
- Meet with and collaborate with clients in departments on campus and 3rd party vendors to integrate systems with our Banner ERP system.
- Manage the daily operational support of integrations with the Banner environment. Contribute to planning for future operational needs, determine training needs for staff, and assign priorities within the area.
- Assist team members in troubleshooting issues related to integrations and resolving them in a timely manner.
- Provided technical support to internal teams during the development, testing, and implementation stages of integrations.
- Organized internal meetings with key stakeholders regarding potential improvements or modifications needed for existing integrations.
- Collaborated with stakeholders to identify business requirements and develop integration solutions.
ITMA - Integration Manager
Southern Illinois University Edwarsville
Edwardsville, IL
03.2017 - 01.2023
- Worked with all Banner Student areas for support and integrations. Including, meeting with departments monthly to review their priorities with and any new tasks.
- Assisted team members in troubleshooting issues related to integrations and resolving them in a timely manner.
- Provided technical support to internal teams during the development, testing, and implementation stages of integrations and of Banner upgrades.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
ITTA - Programmer Analyst I-III
Southern Illinois University Edwarsville
Edwardsville, IL
07.2005 - 03.2017
- Reviewed code written by peers for quality assurance before releasing it into production.
- Participated in team-oriented environments, working cohesively, and successfully on multiple projects.
- Documented programs and details regarding development, revisions and alterations.
- Implemented and tested enhancement feature requests to improve product functionality and extend performance.
- Investigated application issues, identified causes and initiated troubleshooting methods for immediate resolution.
ITTA - Progammer I-II
Southern Illinois University Edwarsville
Edwardsville, IL
07.2000 - 07.2005
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked on the integration from the old SIS system and converted that data to the Banner oracle database.
- Worked on pulling data out of Banner database to our current systems we had integrated with our old SIS system.
Education
Bachelor of Science - Management Information Systems
Southern Illinois University Edwardsville
Edwardsville, IL08-1999
Skills
- PL/SQL
- SQL Server
- Toad Software
- Microsoft Office Applications
- Technical Troubleshooting
Timeline
ITMA - Integration Manager
Southern Illinois University Edwarsville
01.2023 - Current
ITMA - Integration Manager
Southern Illinois University Edwarsville
03.2017 - 01.2023
ITTA - Programmer Analyst I-III
Southern Illinois University Edwarsville
07.2005 - 03.2017
ITTA - Progammer I-II
Southern Illinois University Edwarsville
07.2000 - 07.2005
Bachelor of Science - Management Information Systems
Southern Illinois University Edwardsville
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