Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Overview
8
8
years of professional experience
Work History
Human Resources Assistant
Elite Innovation Builders
09.2020 - 11.2023
Served as a subject matter on people related issues for the Miami and Atlanta office
Vendor management
Handled onboarding and administrative support for projects
Assisted with attendance issues, conflict resolution, policy interpretation, and complaints
Recommended program goals and objectives in all areas of employee relations
Assisted with diversity & inclusion efforts
Handled background checks in Workday
Conducted and analyzed compensation surveys
Socialized with employees and created events that built relationships and alignment with company values
Supported the Director with annual surveys
Responded to employee inquiries about HR policies
Maintained I-9 verification files
Prepared welcome emails and scheduled interviews.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Organized new employee orientation schedules for new hires.
Screened applicant resumes and coordinated both phone and in-person interviews.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Administered compensation, benefits, and performance management systems at direction of supervisor.
Front Office Coordinator/ HR Support
Terminus Software
10.2019 - 03.2020
Engaged daily with over 300 employees
Planned all significant events
Handled all onboarding, processed new employees and handled initial interviews
Provided guidance to employees on issues
Assisted with training manuals and answered questions regarding procedures
Activated new hire cards and deactivated former employee cards
Handled background checks
Kept up with important employee dates such as anniversaries and birthdays
Handled event planning
Verified employment
Organized fun sessions for employees to maintain morale.
Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
Welcomed patrons and immediately offered assistance by asking open-ended questions.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Administrative Support
Alliance Spine& Pain
10.2015 - 05.2018
Assisted in the Talent Acquisition, Onboarding and Orientation process
Organized, maintained, and updated files
Put confidential information into the CRM software
Implemented policies, answered questions, and answered general questions
Ordered lunches and assisted with event planning.
Reminded supervisor of appointments and provided pertinent information or materials regarding appointments or meetings.
Responded to calls, emails and live chats regarding scheduling, prescriptions and other coordination needs.
Submitted computer access and physical key requests for new hires.
Received and reviewed incoming mail and email and responded or routed to appropriate staff to handle personally.
Education
Bachelor of Science -
The University of Mobile
Skills
Focused on improving flow
Cultural transformation
Team building
Project management
Active listening and solution
Conflict resolution
Tactful and diplomatic responsiveness
Staff Training
New Hire Orientation
Mail Handling
Word Processing
Timeline
Human Resources Assistant
Elite Innovation Builders
09.2020 - 11.2023
Front Office Coordinator/ HR Support
Terminus Software
10.2019 - 03.2020
Administrative Support
Alliance Spine& Pain
10.2015 - 05.2018
Bachelor of Science -
The University of Mobile
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