Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Receptionist
Kimberly Moore

Kimberly Moore

Norfolk,VA

Summary

Experienced non-medical Care Provider offering 03years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.

Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2017
2017
years of professional experience

Work History

Care Companion

Volunteer Work
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Administered medications in accordance with doctor's instructions.
  • Provided direct personal care and administrative services to clients.
  • Scheduled and coordinated medical appointments.
  • Transported clients for medical and personal outings.
  • Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Customer Service Cashier/ Sales

BJ's Wholesale
11.2016 - 01.2017
  • Answered product questions using knowledge of sales and store promotions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Met customer service goals and exceeded customer expectations.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Processed customer orders and accurately handled payment transactions.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Used POS system to enter orders, process payments and issue receipts.

Business Development Officer

Met America Mortgage
05.1999 - 11.2008
  • Delivered campaigns to solidify new client opportunities and generate new business.
  • Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.
  • Kept meticulous client notes and updated account information in company databases.
  • Consistently exceeded quotas through penetration of new accounts.
  • Built relationships with colleagues to facilitate teamwork, cooperation and success.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Generated new business with marketing initiatives and strategic plans.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Kept detailed records of daily activities through online customer database.
  • Recorded accurate and efficient records in customer database.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Achieved or exceeded company-defined sales quotas.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Met existing customers to review current services and expand sales opportunities.
  • Maintained current knowledge of evolving changes in marketplace.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Stayed current on company offerings and industry trends.

Customer Floral Sales

Denver Wholesale Florist
03.1996 - 08.2000
  • Worked effectively in fast-paced environments.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Organized and detail-oriented with a strong work ethic.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Passionate about learning and committed to continual improvement.
  • Resolved problems, improved operations and provided exceptional service.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Self-motivated, with a strong sense of personal responsibility.
  • Developed and maintained courteous and effective working relationships.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Tidewater Community College
Norfolk,va/ Virginia Beach , Va.

Skills

Dementia , Sales, marketing

Accomplishments

I made top sales of the month ,

Timeline

Customer Service Cashier/ Sales

BJ's Wholesale
11.2016 - 01.2017

Business Development Officer

Met America Mortgage
05.1999 - 11.2008

Customer Floral Sales

Denver Wholesale Florist
03.1996 - 08.2000

Care Companion

Volunteer Work

Tidewater Community College

Similar Profiles

CREATE PROFILE
Kimberly Moore