Kimberly Morales
Lincoln,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Mailroom Attendant
Eureka College
08.2023 - Current
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Operated postal machines, including postage meters and mail-processing machines.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Maintained mailroom supply inventories, purchase orders and vendor supplies.
Front Desk Agent
Hampton Inn Suites
06.2022 - 08.2022
- Took reservations over phone, in person, and via computer for guests and provided confirmation information
- Enforced policies and procedures to increase efficiency
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities
- Maintained clean and organized front desk areas to uphold polished company image.
Study Student Lincoln College
07.2018 - 05.2022
- Assisted with onboarding of new employees
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff
- Interacted with customers by phone, email, or in-person to provide information
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
Education
Bachelor of Arts - Sociology And Psychology
Eureka College
Eureka, ILDegree Community - Human Services
Lincoln College
Lincoln, ILHigh School Diploma -
Lincoln Community High School
Lincoln, ILSkills
- Office Management
- Microsoft Word
- Friendly, Positive Attitude
- Credit and Cash Payments
- Personable Demeanor
- Safety and Security Procedures
- Guest Services
- Mail and Packages
Languages
Spanish
Professional Working
Timeline
Mailroom Attendant
Eureka College
08.2023 - Current
Front Desk Agent
Hampton Inn Suites
06.2022 - 08.2022
Study Student Lincoln College
07.2018 - 05.2022
Bachelor of Arts - Sociology And Psychology
Eureka College
Degree Community - Human Services
Lincoln College
High School Diploma -
Lincoln Community High School
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