Kimberly Morales

• Gives group instruction as prescribed by teacher; provides individualized instruction.
• Demonstrates various instructional activities.
• Checks and corrects students’ work while in progress; keeps students on task.
• Praises and reinforces achievement of students.
• Reports student progress to teacher
• Arranges classroom furnishings and equipment, prepares visual aids and duplicates materials.
• Reorganizes materials at the end of day.
• Serves as proctor during testing; scores students’ papers as instructed by teacher; distributes and collects instructional materials.
• Attends workshops
• Supervises students in the classroom and in other locations (hallway, playground, etc.).
• Creates and distributes awards for positive behavior.
• Promotes student self-esteem; teaches citizenship, social skills, and respect for others.
• Reconciles minor student conflicts.
• Participates in development of discipline and policy.
• Disciplines misbehavior through approved methods.
• Reports discipline problems to teacher or principal.
• Reports significant change or lack of change in student behavior.
• Serves as team player and role model for other employees in the organization; demonstrates a commitment to continuous quality improvement; supports and exhibits organization core values of caring, respect, integrity, responsibility, high expectations, being customer driven, and valuing diversity

Takes inbound sales calls. Processes orders, answer questions and sells products/services. Identifies sales opportunities by learning about the customer’s business and links customer needs to the products/services offered

• Identifies sales opportunities by learning about the customer’s business and links customer needs to the products/services offered
• Asks for sales while consistently utilizing a prescribed sales approach to resolve customer stated and unstated needs. This includes customizing offers utilizing a benefit, application and testimonial approach to build and convey value in products and services while overcoming objections.
• Efficiently multi-tasks and navigates across multiple PC order systems while communicating with the customer. Utilizes established processes and tools to ensure timely communications and accuracy on all transactions. This includes pricing products, initiating proofs, releasing orders to manufacturing, and following through with the customer

• Oversaw office/oil/fuel inventory activities by ordering and requisitions and stocking and shipment receiving.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Defined clear targets and objectives and communicated to other team members.
• Managed senior-level personnel working in marketing and sales capacities
• Answer phones
• Open new accounts
• Manage gas station and employees
• Dispatch
• Provide drivers with fuel/oil orders
• Keyed in house accounts
• Managed ATM
• Managed lottery

• Received car loan, home loan, and other payments and posted to accounts.
• Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
• Introduced customers to other bank team members to help meet financial needs.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

• Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
• Processed customer transactions promptly, minimizing wait times.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Educated customers on use of banking website and mobile apps.