Kimberly Moreno
Manteca,CA
Summary
Dynamic and adaptable professional with experience at Victoria Secret, adept in bilingual communication and exceptional time management. Excelled in enhancing customer satisfaction and improving sales floor efficiency through attention to detail and teamwork.
Overview
2
2
years of professional experience
Work History
Merchandise Stocker , Sales Associate
Victoria Secret
Modesto, CA
04.2024 - Current
- Facilitated seasonal product transitions, ensuring smooth integration of new items into existing displays per company guidelines.
- Improved sales floor appearance through timely replenishment of products and regular maintenance.
- Ensured accurate inventory counts by conducting regular audits and updating system records accordingly.
- Promoted positive customer experiences by addressing concerns promptly and offering suitable solutions when needed.
Host , Food Runner, Busser
El Jardin
Manteca, CA
10.2023 - 02.2025
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Took to go orders over the phone, DoorDash, and grub hub. Also, packed the orders.
Lifeguard
Great Wolf Lodge
Manteca, CA
10.2022 - 07.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Pharmacy Tech -
San Joaquin Valley College
Salida, CASan Joaquín County High School
Manteca, CA05.2023
Skills
- Bilingual
- Time management
- Teamwork
- Adaptability
- Attention to detail
- Communication
Timeline
Merchandise Stocker , Sales Associate
Victoria Secret
04.2024 - Current
Host , Food Runner, Busser
El Jardin
10.2023 - 02.2025
Lifeguard
Great Wolf Lodge
10.2022 - 07.2023
Pharmacy Tech -
San Joaquin Valley College
San Joaquín County High School