KIMBERLY MORGAN
Birmingham,AL
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
16
16
years of professional experience
Work History
Data Analyst, Advancement Services
Birmingham-Southern College
11.2018 - Current
- Produced periodic reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Conducted regular updates of constituent contact and employment information obtained through self-report forms, staff contact, returned mail and external data health tools.
- Collaborated with Advancement Staff to build and run queries and reports that meet business needs and fulfill strategic initiatives.
- Managed the accuracy and integrity of donor and alumni information; conducted gift entry audits and reporting; troubleshot data discrepancies.
- Responded to data requests in a timely manner, collaborating with requestors to ensure accurate fulfillment of the request in support of operations and producing deliverables according to schedule.
Digital Operations Manager
Books-A-Million
09.2015 - 04.2018
- Managed daily operations of $20 million/year ecommerce site
- Created and distributed daily, weekly, and monthly reports
- Established annual budget and determined daily budget monthly
- Managed mobile site, which saw a 200% growth in revenue under tenure
- Reviewed and provided copywriting and visual edits to Books-A-Million emails
- Managed product reviews, including creation and continued review/reporting of post-purchase emails
- Functioned as liaison between IT and Business Owners and served as project manager for initiatives
- Worked closely with Customer Service to address needs of our customers.
Assistant Registrar
Mercer University
07.2008 - 09.2015
- Developed and generated student record reporting routines, both via the application and directly from the student information database using SQL
- Facilitated university-wide requests for student record data
- Created and maintained intra-office databases
- Validated, corrected, and ensured data integrity of all student records
- Maintained FERPA records for University employees; reviews and approved access to student data
- Created and maintained new and existing process documentation
- Reviewed existing procedures and developed process improvements
- Pivotal member of the CampusVue Conversion Registrar Functional Team responsible for list and report validation of converted academic data
- Maintained the office web page
- Provided technical support for all computer functions
- Coordinated data preparation for annual commencement ceremony
Education
Master of Science - Technical Communication Management
Mercer University
Macon, GA08.2012
Bachelor of Arts - English
Temple University
Philadelphia, PA08.2007
Skills
- Microsoft Office Suite Expert
- Crystal Reports
- SQL Reporting
- Ellucian Colleague Advancement
- Entrinsik Informer Reporting
Citizenship
U.S. citizen
Timeline
Data Analyst, Advancement Services
Birmingham-Southern College
11.2018 - Current
Digital Operations Manager
Books-A-Million
09.2015 - 04.2018
Assistant Registrar
Mercer University
07.2008 - 09.2015
Master of Science - Technical Communication Management
Mercer University
Bachelor of Arts - English
Temple University
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