Kimberly Moring
Human Resource
Turlock,CA
Summary
Dynamic Human Resources Generalist with 5 years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.
Overview
9
9
years of professional experience
Work History
Human Resources Generalist
Scenic Oaks Funding
09.2022 - Current
- Implemented and supervised orientation procedures for new hires.
- Provided guidance to managers and employees on talent management, payroll, FMLA, and benefits.
- Facilitated criminal background check process for new hires.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Human Resources Administrator
Crothall Healthcare Environmental Services
08.2021 - 09.2022
- Prepared new hire letters, employee contracts and corporate policies.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Oversaw hiring, staffing, and labor law compliance.
- Updated HR database with new employee information, changes in benefits and other details.
- Managed benefits enrollment by answering questions and aiding employees with login details.
- Oversaw exit interviews and off-boarding process for resigned and terminated employees.
- Answered employee inquiries regarding health benefits and 401k options.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Directed and controlled 401K, medical, dental and vision benefit packages.
- Coordinated ongoing technical training and personal development classes for staff members.
- Reduced workers' compensation claims by instituting corporate safety training program.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures
- Directed and controlled 401K, medical, dental and vision benefit packages
- Answered employee inquiries regarding health benefits and 401k options
Customer Service Manager
MedicAlert Foundation
01.2020 - 08.2021
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Followed through with client requests to resolve problems.
- Introduced higher standards for customer service and increased efficiency by streamlining operations.
- Exceeded team goals and collaborated with staff members to implement customer service initiatives.
- Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
Legal Compliance Analyst
Vituity Revenue Cycle Management
08.2018 - 01.2020
- Reviewed audit and monitoring reports related to consumer and client activities.
- Stayed current with latest changes to applicable regulatory standards and company procedures.
- Prepared documentation and records for upcoming audits and inspections.
- Assisted investigation and risk management teams with fraud investigations and risk identification.
- Helped create training programs to handle system-wide issues and maintain compliance.
- Developed improvement and corrective action plans to bring operations in line with requirements.
- Enforced compliance with complex state and federal laws, rules and regulations for industry.
- Wrote, reviewed and interpreted contract documents.
Compliance Analyst
Health Plan Of San Joaquin
02.2014 - 08.2018
- Reviewed audit and monitoring reports related to consumer and client activities.
- Stayed current with latest changes to applicable regulatory standards and company procedures.
- Prepared documentation and records for upcoming audits and inspections.
- Assisted investigation and risk management teams with fraud investigations and risk identification.
- Collected, summarized and trended provider performance data to identify and strategize opportunities for provider improvement.
- Trained providers and staff on HEDIS measures and remained accountable for providers achieving minimum of 4-STAR for HEDIS.
- Operated computer-based systems to retrieve and store information and records.
Education
SPHR - Human Resources Management
Aspire Academy
Associate of Applied Science - Medical Administration
Andon College
Modesto, CA05.2001
Skills
- Recruitment Management
- Human Resources Management Systems
- Networking and Partnership Development
- Employee Orientation
- Cross-Functional Collaboration
- Training Needs Analysis
- Human Resources Allocation
- Exit Interviews and Processes
- Confidential Records Management
- HRIS Applications
- Compensation and Benefits
- Leave of Absence Transitions
Timeline
Human Resources Generalist
Scenic Oaks Funding
09.2022 - Current
Human Resources Administrator
Crothall Healthcare Environmental Services
08.2021 - 09.2022
Customer Service Manager
MedicAlert Foundation
01.2020 - 08.2021
Legal Compliance Analyst
Vituity Revenue Cycle Management
08.2018 - 01.2020
Compliance Analyst
Health Plan Of San Joaquin
02.2014 - 08.2018
SPHR - Human Resources Management
Aspire Academy
Associate of Applied Science - Medical Administration
Andon College
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