Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic

Kimberly Morrow

Kent,WA

Summary

Driven Pharmacy Technician with 28 + years of experience and success in working within fast-paced Retail or Clinical pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

36
36
years of professional experience

Work History

Customer Service Associate/Cashier

Marshall's
08.2020 - 03.2021
  • To assist supervisors, cashier, answer phones, and assist cashier needs.

Pharmacy Technician

Maxor National Pharmaceutical inc.
08.2003 - 02.2013
  • Customer Service, Assist Pharmacist, pull drugs and Fill Prescriptions, and help control inventory.
  • Coordinated verification and filling of more than 300 daily prescriptions in high-volume Clinical/Retail pharmacy environment.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Pharmacy Technician

NCS Pharmacy Servies
06.2001 - 06.2003
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Pharmacy Technician

Fairwood Pharmacy
01.2000 - 06.2001

Answered incoming phone calls and addressed questions from customers and healthcare providers.

  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality

Pharmacy Technician

Bartell Drugs Corporation
04.1998 - 12.1999

Answered incoming phone calls and addressed questions from customers and healthcare providers.

  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Pharmacy Technician

Pay N Save/Payless/ Rite Aid
02.1985 - 04.1998

Answered incoming phone calls and addressed questions from customers and healthcare providers.

  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Education

Pharmacy Technician License -

Payless Pharmacy Technician Classes
10.1995

High School Diploma -

Chief Sealth High School
Seattle, WA
06.1984

Skills

  • Retail Pharmacy Procedure Knowledge
  • Efficient and accurate
  • Strong decision-making ability
  • Inventory Management
  • Accurate pharmaceutical calculations
  • Excellent telephone etiquette
  • Prior Authorization Expertise
  • Insurance Billing Specialist
  • Strong Work Ethic
  • Reliability and punctuality
  • Team player mentality
  • Customer-focused mindset
  • Data entry proficiency
  • Professional Appearance
  • Customer Service
  • Customer Satisfaction
  • Team Leadership
  • Work Task Prioritization
  • Cash Register Operation
  • Problem-Solving
  • Honest and Dependable

Activities

The things I love are: My Family and the time we spend together, crafting, sewing, crocheting, reading and traveling.

Timeline

Customer Service Associate/Cashier

Marshall's
08.2020 - 03.2021

Pharmacy Technician

Maxor National Pharmaceutical inc.
08.2003 - 02.2013

Pharmacy Technician

NCS Pharmacy Servies
06.2001 - 06.2003

Pharmacy Technician

Fairwood Pharmacy
01.2000 - 06.2001

Pharmacy Technician

Bartell Drugs Corporation
04.1998 - 12.1999

Pharmacy Technician

Pay N Save/Payless/ Rite Aid
02.1985 - 04.1998

Pharmacy Technician License -

Payless Pharmacy Technician Classes

High School Diploma -

Chief Sealth High School
Kimberly Morrow