Kimberly M Rowlands
Farmington,NM
Summary
Motivated team member dedicated to uplifting and guiding individuals with mental illness and substance abuse. Committed to their recovery and success in life. Service-focused and hardworking with a positive and outgoing personality. Known for maintaining safe and organized environments. Skilled at calming overstimulated clients by connecting with them in a productive manner. Strives to establish personal connections with clients through various activities. Problem solver who excels both independently and as part of a team. Observant, dedicated, and committed to helping individuals seek necessary support. Strong understanding of HIPAA guidelines and regulations. Self-starter who promotes healthy living and productivity. Thrives in fast-paced environments and prioritizes staying on task to achieve goals as a positive asset.
Overview
8
8
years of professional experience
Work History
Certified Peer Support Specialist
Magellan Health
03.2019 - Current
- Maintained accurate records of client interactions according to organizational guidelines, protecting confidentiality while ensuring thorough documentation for continuity of care purposes.
- Collaborated with interdisciplinary teams to develop comprehensive care plans based on clients'' individual strengths, needs, and preferences.
- Assisted clients in developing and maintaining personalized wellness plans, guiding them in setting achievable goals for improved mental health outcomes.
- Enhanced client recovery by providing emotional and practical support in both group and one-on-one settings.
- Assisted clients in identifying community resources and services, increasing their access to valuable support networks.
- Developed strong rapport with clients, fostering a trusting environment to encourage open communication about personal challenges and goals.
- Improved the quality of care for clients by actively participating in treatment planning meetings and offering insights from a peer perspective.
- Increased community awareness of mental health issues by conducting outreach presentations at local schools, businesses, and organizations.
- Mentored new peer support specialists, sharing best practices and modeling effective techniques for supporting diverse client populations.
- Provided compassionate assistance to clients during challenging life transitions, helping them navigate obstacles with increased confidence and resilience.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
Administrative Assistant
Better Together Home and Community Services
12.2017 - 07.2018
- Answer phones, file paperwork, keep track of progress notes and daily activity with clients, keep track of confidential files of clients, enter in payroll for employees and home care providers, kept track of units on spreadsheets
- I was encouraged to work with clients on a one to one basis helping to deescalate out bursts and over stimulation and episodes of extreme anxiety
Accounts Payables/Receivables
7-2-11 Food Store
03.2010 - 12.2017
- Handled a range of administrative functions, daily tracking of store sales, Money Order inventory, credit cards, gas orders, invoices, inventory
- Weekly check writing and running reports
- Filing, making copies, answering phones
Care Provider
Masada House
05.2011 - 01.2012
- Helped the ladies stay on task with the chores assigned to them in the house
- Took them to their meetings
- Did random drug and alcohol testing
- Helped them look for jobs and set goals
- Would talk to the ladies to calm them if they had a trigger that set them into a panic attack or anxiety attack, or if they just had a bad day
Administrative Assistant
SOS Staffing Service
07.2009 - 03.2010
- Data entry and Payroll entry
Education
Certified Older Adult Peer Specialist
Center For Mental Health University
Pennsylvania07-2021
SSI/SSDI Outreach, Access And Recovery
SAMHSA
New Mexico01-2020
Credentialing Board for Behavioral Health Professionals -
New Mexico Credentialing Board
01.2018
General Education Diploma -
San Juan College
Farmington, NM01.2000
Bloomfield High School
Bloomfield, NM01.1990
Skills
- Peer advocacy
- Mental health awareness
- Self-care techniques
- Stress reduction
- Behavioral management
- Multicultural competence
- Wellness strategies
- Recovery planning
- Boundary setting
- Motivational interviewing
- Trauma-informed care
Leadership Experience
I like the challenge of being asked to step up and take charge. I work well as a leader or as a team player. I will stand up and speak up and out for those who don't have a voice. I work well out of my own comfort zone.
Communication Skills
While working at Better Together I was able to find some of our less marginalized client's jobs within the community. I also worked with local pilots with planes that were willing to give some of our client's plane rides around the area. Made a point to find out a client's interest to connect with them on a closer level.
Timeline
Certified Peer Support Specialist
Magellan Health
03.2019 - Current
Administrative Assistant
Better Together Home and Community Services
12.2017 - 07.2018
Care Provider
Masada House
05.2011 - 01.2012
Accounts Payables/Receivables
7-2-11 Food Store
03.2010 - 12.2017
Administrative Assistant
SOS Staffing Service
07.2009 - 03.2010
Credentialing Board for Behavioral Health Professionals -
New Mexico Credentialing Board
General Education Diploma -
San Juan College
Bloomfield High School
Certified Older Adult Peer Specialist
Center For Mental Health University
SSI/SSDI Outreach, Access And Recovery
SAMHSA
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