KIMBERLY M. SAMUDA
Tampa,FL
Summary
Experienced family support specialist dedicated to providing empathetic and effective assistance to families. Known for fostering team collaboration and achieving meaningful results through strong focus on case management, conflict resolution, and counseling. Reliable and adaptable professional with a reputation for efficiently addressing changing needs in a fast-paced environment.
Overview
26
26
years of professional experience
Work History
Student Services Coordinator
Southern Technical College
02.2024 - 12.2024
- Coordinated student services initiatives to enhance student engagement and satisfaction.
- Developed and implemented programs addressing diverse student needs and concerns.
- Facilitated workshops and information sessions to promote available resources and services.
- Collaborated with academic departments to streamline support processes for students.
Human Resources Specialist
Gracepoint
08.2019 - 01.2024
- Conduct verification of employment
- Perform new hire onboarding as well as exit interviews.
- Assists with employee engagement events in the agency.
- Process internal transfer and promotion applications
- Review and process HR invoices and supplies ordering
- Assists employees with ADP account access as well as reset access.
- Completes financial and staffing reports in support of HR functions.
- Exercise efficient public speaking in the community for job fairs
- Collaborate HR team and department managers on staffing progress.
- Coordinate Daisy Awards announcement to nominated nurses.
Resource Associate
Chapters Health (Lifepath Hospice)
03.2017 - 05.2019
- Responsible for addressing psychosocial needs, developed, monitored, coordinated resources, placements, and discharge plans for patients/families (Nursing Home facilities)
- Initiated Medicaid applications (long term care/waiver)
- Networked/Marketed with SNF’s, ILF’s and ALF’s to facilitate patient admissions.
- Advocated for those with limited resources and maintained community resource manuals.
Hotline Advocate
The Spring of Tampa Bay
09.2015 - 03.2017
- Screened potential participants for shelter.
- Provided phone counseling for crisis callers.
- Conducted intakes/completed documentation.
- Provided crisis intervention, resources & referral services.
- Investigated & resolved client issues while providing support & advocacy.
- Assisted with Victim’s Compensation and IFP’s
- Facilitated groups session and assisted participants with independent living skills post program completion.
- Performed job counseling to fit individual needs as well assist in creating and/or modifying resumes tailored to participant experience.
Family Support Specialist
Youth & Family Alternatives
09.2013 - 02.2014
- Supervised/Coordinated Foster Care System Visitations
- Documented visit interactions/questions/concerns
- Assisted case manager with identifying beneficial services for children/relatives.
- Provided emotional support for the children.
Family Support Specialist
Greater Palm River Point CDC
04.2025 - Current
- Developed individualized support plans for families, addressing specific needs and enhancing outcomes.
- Coordinated resources and services to optimize family engagement and empowerment.
- Facilitated workshops and training sessions to educate families on available community resources.
- Collaborated with multidisciplinary teams to assess family dynamics and implement effective interventions.
Outreach Services Coordinator
The Spring of Tampa Bay
01.2005 - 09.2011
- Provided case management services, crisis intervention, community resources and referral services.
- Coordinated and managed multiple priorities & projects
- Trained new employees and interns and facilitated groups.
- Implemented individualized support plans, scheduled appointments and maintained confidential client files.
- Assisted participants with applying for public assistance benefits and restraining orders.
- Participated in weekly leadership team meetings to determine participant eligibility for services.
Group Living Manager
Children’s Home Society
04.1999 - 02.2004
- Supervised employees and maintained scheduling for each shift.
- Planned activities and outings and recruited volunteers.
- Maintained written BHOS records required for statistical reporting.
- Crisis Intervention
- Assisted case managers with implementing individual support plans.
- Facilitated parenting classes & groups (group home setting)
- Provided resources in the community.
- Mentored participants/ teen mothers
Education
Master of Science - Human Services, Non-Profit Administration
Walden University
Skills
- Organizational skills
- Self-driven and disciplined
- Community relations professional
- Collaborative team player
- Independent task management
- Proficient in electronic medical records systems
- Advocacy professional
Timeline
Family Support Specialist
Greater Palm River Point CDC
04.2025 - Current
Student Services Coordinator
Southern Technical College
02.2024 - 12.2024
Human Resources Specialist
Gracepoint
08.2019 - 01.2024
Resource Associate
Chapters Health (Lifepath Hospice)
03.2017 - 05.2019
Hotline Advocate
The Spring of Tampa Bay
09.2015 - 03.2017
Family Support Specialist
Youth & Family Alternatives
09.2013 - 02.2014
Outreach Services Coordinator
The Spring of Tampa Bay
01.2005 - 09.2011
Group Living Manager
Children’s Home Society
04.1999 - 02.2004
Master of Science - Human Services, Non-Profit Administration
Walden University
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