Kimberly Muchler
Pennsauken,NJ
Summary
An industry professional with over ten years of experience, results-oriented and hardworking. Meticulous with exceptional customer service acumen, highly organized in developing and implementing the best practices and procedures that drive performance and quality improvements. Professional attitude, strong leadership, relationship-building skills, and collaboration.
Overview
9
9
years of professional experience
Work History
Operations Manager/Sales Representative
Smart Breakrooms
Mt. Laurel, NJ
06.2022 - 07.2024
- Develop sales relationships for break room services in micro markets across the tri-state area territory
- Manage day-to-day operations comprising warehouse monitoring, service calls, delivery drivers, technicians, and inventory
- Create proposals and service contracts to on-board new customers
- Build email marketing campaigns and marketing material
- Prospect for new business-to-business customers in my territory
- Ensure customer needs are consistently satisfied through weekly retention visits
- Respond to customer inquiries via phone, email, and chat.
Sales Representative
CarVision
Maple Shade, NJ
06.2021 - 05.2022
- Sold cars, trucks, and vans for personal and commercial use
- Met with customers to discuss their needs and promote sales offers at their dealership
- Analyzed and resolved issues, including aiding colleagues in solving problems
- Participated in test drives with interested customers
- Educated customers on the risks/benefits of various loan programs
- Negotiated loan terms and conditions with customers
- Analyzed applicant's financial status and creditworthiness
- Reviewed applicant's employment and income information ensuring there was no potential fraud.
Distribution Sales Manager and Territory Sales Representative
Edward Teach Brewing
Wilmington, NC
07.2018 - 02.2021
- Increased sales by up to 400% within a year of distribution management
- Coordinated and ran events with customers to market our beer and promote brand recognition
- Oversaw a team of four sales representatives through multiple territories while still servicing my own sales territory
- Monitored performance of representatives; identified improvement areas and created performance and sales goals
- Provided sales and production reports, including all financial bookkeeping, to the owner
- Interviewed, hired, and trained sales representatives
- Initiated customer relationships while gaining more on and off-premises retailers
- Ensured all physical inventory was accurate and accounted for daily
- Coordinated all pricing for distribution and launch dates for new products
- Assisted in designing and marketing beer can labels and sales flyers
- Managed logistics of a contract brewer to ensure all beer delivery and scheduling was in line
- Ordered and designed aisle end caps for beer displays in grocery chains.
Territory Sales Representative
R.A. Jeffreys Beer Distributing Co.
Wilmington, NC
01.2016 - 07.2018
- A top producer that consistently exceeded monthly sales goals; expanded and grew sales by 30%
- Consistently maintained and rotated inventory, recognizing and managing out-of-date products
- Acquired valuable experience in warehouse operations, procedures, and delivery organization
- Safely loaded and drove a company vehicle while maintaining a clean driving record
- Able to thrive in a high-pressure, challenging environment while effectively prioritizing tasks.
Education
Real Estate
Business Elementary
Cherry Hill, NJ07-2024
TIPS 2023 - Training for Intervention Procedures -
01.2023
Cicerone Certification Program 2015 - Beer Server Certification -
01.2015
Esthetician Certification -
Burlington County Institute of Technology
01.2008
High School Graduate -
Seneca High School
01.2007
Skills
- Exceptional customer service acumen
- Strong leadership
- Relationship-building skills
- Collaboration
- Salesforce
- VendMax
- QuickBooks
- Seed Pro
- Promax Sales
- Microsoft Office Suite
- MailChimp
- Power Point
Technicalexperience
- Salesforce
- VendMax
- QuickBooks
- Seed Pro
- Promax Sales
- Microsoft Office Suite
- MailChimp
- Power Point
Timeline
Operations Manager/Sales Representative
Smart Breakrooms
06.2022 - 07.2024
Sales Representative
CarVision
06.2021 - 05.2022
Distribution Sales Manager and Territory Sales Representative
Edward Teach Brewing
07.2018 - 02.2021
Territory Sales Representative
R.A. Jeffreys Beer Distributing Co.
01.2016 - 07.2018
Real Estate
Business Elementary
TIPS 2023 - Training for Intervention Procedures -
Cicerone Certification Program 2015 - Beer Server Certification -
Esthetician Certification -
Burlington County Institute of Technology
High School Graduate -
Seneca High School
Similar Profiles
ABHILESH KUMAR SINGHABHILESH KUMAR SINGH
Account Manager at AMAZON SMART COMMERCE SMART SOLUTION PVT LTDAccount Manager at AMAZON SMART COMMERCE SMART SOLUTION PVT LTD
Elmarie BothaElmarie Botha
Sales Account Manager at Smart Cart (PTY) Ltd T/A SMART MediaSales Account Manager at Smart Cart (PTY) Ltd T/A SMART Media
Eindra NaungEindra Naung
Social Media Marketing Intern at Smart Home (Smart City Yangon)Social Media Marketing Intern at Smart Home (Smart City Yangon)
Marjorie LoraMarjorie Lora
Engineering Technician at RodriguezEngineering Technician at Rodriguez
Kathleen (Kate) Cummings, MSN, RN, ACNPCKathleen (Kate) Cummings, MSN, RN, ACNPC
Primary Care and Urgent Care Provider at CAMcare HealthPrimary Care and Urgent Care Provider at CAMcare Health