Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kimberly Mullan

Wheeling,IL

Summary

Administrative professional with proven track record.

Strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

39
39
years of professional experience

Work History

Administrative Assistant

Arlington Heights School District 25
06.2013 - 06.2025
  • Oversaw operations of the front office at Ivy Hill Elementary School
  • Facilitated seamless student enrollment and transition processes
  • Organized numerous high profile school functions and trips including planning, transportation, meal provisions and accounting.
  • Provided a warm and professional greeting to all visitors, whether in person or on the phone.
  • Supported non-English speaking guests through effective use of Spanish and translation technology
  • Went above and beyond job description to provide a welcoming office experience for all staff, parents and students

Owner/Certified Yoga Instructor

Willow Yoga, Arlington Heights, IL
08.2006 - 08.2014
  • Created business from ground up including renovation of building, creation of studios, childcare space and office space
  • Developed and implemented yoga class schedules to optimize client engagement
  • Created employee manuals for all newly hired instructors and office personnel
  • Oversaw financial operations, focusing on budgeting and expense tracking
  • Directed strategic marketing efforts to enhance brand recognition
  • Fostered a positive work environment resulting in low employee turnover


Flight Attendant

United Airlines
02.1986 - 06.2003
  • Ensured passenger and crew safety by conducting required safety checks prior to every flight
  • Welcomed passengers with warmth and professionalism
  • Oversaw cabin service operations enhancing flight experience
  • Handled medical emergencies by using company protocols and effective communications with cabin crew, flight deck personnel as well as passengers
  • Served as Spanish interpreter during international flights


Education

Bachelor of Science -

Auburn University
Auburn, AL

Skills

  • Customer Service Oriented
  • Skilled in Microsoft Office Suite
  • Professional written and verbal communication
  • Efficient multi tasker
  • Independently motivated
  • Optimistic mindset

Languages

Spanish
Professional Working

Timeline

Administrative Assistant

Arlington Heights School District 25
06.2013 - 06.2025

Owner/Certified Yoga Instructor

Willow Yoga, Arlington Heights, IL
08.2006 - 08.2014

Flight Attendant

United Airlines
02.1986 - 06.2003

Bachelor of Science -

Auburn University

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