Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimberly Muska

Caro

Summary

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance efficiency. Doing this while maintaining high standards in job presentation.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Store Manager

Emmaus House of Saginaw
04.2021 - 01.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products.


Assistant Dietary Director

Wolverine Human Services
08.2015 - 09.2020
  • Evaluated menu offerings regularly to incorporate seasonal ingredients and maintain variety in meal options for residents.
  • Took part in professional development opportunities that enhanced knowledge of innovative techniques in dietary management.
  • Instructed and guided cooks to ensure they remained knowledgeable about current dietary guidelines and practices.
  • Enhanced efficiency in the kitchen by implementing streamlined processes for food preparation and storage.
  • Increased employee retention rates by fostering a positive work culture within the dietary department.
  • Collaborated with healthcare professionals to develop tailored nutrition programs for residents with specific medical conditions or religions; improving resident satisfaction.
  • Led a team of cooks, providing guidance and support to achieve optimal performance levels.
  • Improved patient satisfaction by crafting customized meal plans according to dietary needs and restrictions.
  • Reduced food waste through accurate inventory management and timely procurement of required ingredients.
  • Optimized budget allocation by effectively communicating with suppliers for cost-effective purchasing of high-quality ingredients.

Kitchen Manager

N.E.M.C.S.A.
08.2012 - 08.2014
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.

Education

Associates in Business Administration - Business Administration

South University
Atlanta, GA
03-2012

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Customer service management
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills

Certification

Certified Recovery Coach

Timeline

Store Manager

Emmaus House of Saginaw
04.2021 - 01.2023

Assistant Dietary Director

Wolverine Human Services
08.2015 - 09.2020

Kitchen Manager

N.E.M.C.S.A.
08.2012 - 08.2014

Associates in Business Administration - Business Administration

South University

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Kimberly Muska