Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
GeneralManager

KIMBERLY MYERS

Castle Rock,Colorado

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training, and developing team members to drive profitability in a highly competitive environment. Looking for a fulling role that allows experience in capital projects, reputation improvement and effective team management to succeed in challenges. Strong desire to find an organization to grow with, which fosters contributing to and learning from.

Overview

13
13
years of professional experience

Work History

General Manager

Sentinel Real Estate
2022.05 - 2023.09
  • Company Overview: Acadia at Cornerstar/ 400 Units
  • Direct Sales and marketing plans to maximize rental income and increase occupancy rates; consistently occupied at, or above, 95% and living below 8% exposure
  • Ongoing Capital Improvement Projects
  • Maintain accurate records for receivables, payables, and accruals to ensure efficiency and timelines for financials and reporting
  • Hiring, on-boarding, team building and overseeing task completion for staff of eight
  • Provide leadership to the team and exceptional customer service to clients
  • Prepare budgets, financial reports, and manage capital improvement projects
  • Manage client, tenant, and vendor relationships for seamless conflict resolution
  • Supervised 8 employees by overseeing employee relations, ongoing training and coaching on best practices and protocol and performance reviews
  • Acadia at Cornerstar/ 400 Units

Commercial Asset Manager

RIO Real Estate
2022.01 - 2022.05
  • Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals
  • Automated office operations, managing client correspondence, record tracking, budgeting, and data communications
  • Maintain accurate records for receivables, payables, and accruals to ensure efficiency and timelines for financials and reporting
  • Manage multiple retail, office, and industrial space

Business Manager

RMM Arbor Services
2020.10 - 2022.01
  • Maintain accurate records for receivables, payables, and timelines for financials and reporting
  • Hiring, on-boarding, team building and overseeing task completion for staff

Property Manager

Griffis Blessing
2018.03 - 2020.10
  • Company Overview: One Belmar Place/ 208 Units
  • Developed Sales and marketing plans to maximize rental income and increase occupancy rates; consistently occupied at, or above, 95% and living below 8% exposure
  • Ongoing Capital Improvement Projects: community installation of water heaters/expansion tanks/etc; mixing valves unit-by-unit
  • Restructuring storage units in community
  • Maintain accurate records for receivables, payables, and accruals to ensure efficiency and timelines for financials and reporting
  • Hiring, on-boarding, team building and overseeing task completion for staff of five
  • One Belmar Place/ 208 Units

Community Manager

Greystar Management
2015.11 - 2017.09
  • Company Overview: Avana on the Platte/ 316 Units
  • Developed marketing strategies to propel leasing and numbers in developing marking; maintaining consistent occupancy to average 95%
  • Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals
  • Supported senior leadership by delivering annual budget and monthly variance reports for corrective action planning
  • Automated office operations, managing client correspondence, record tracking, budgeting, and data communications
  • Supervised 6 employees by overseeing employee relations, ongoing training and coaching on best practices and protocol and performance reviews
  • Avana on the Platte/ 316 Units

Assistant Property Manager

Holland Residential
2013.02 - 2015.09
  • Company Overview: Sienna at Cherry Creek/ My Block Wash Park
  • Drove community in high-end market lease up; average 15 secured leases/month and 65% closing ratio
  • Rent collections and bank processing; prompt issuance of 3-Days and legal proceedings to allow for minimal delinquencies (at 1% or below, monthly) and tight reporting; sister-property mentor to reduce monthly delinquency from 10% to 2%
  • Assist with accounts payable, month end, renewal pipelines and SODA's for seamless operations
  • Used communication, negotiation, and problem-solving skills to settle neighborhood disputes
  • Variable duties completed as interim manager, numerous due diligence assists
  • Used communication, negotiation, and problem-solving skills to settle neighborhood disputes
  • Sienna at Cherry Creek/ My Block Wash Park

Assistant Property Manager

Alliance Residential
2011.12 - 2013.02
  • Company Overview: Monterey Apartments
  • Generated strong occupancy through rapport and pleasant customer experience, maintaining an average of 95% occupancy throughout slow season
  • Oversight of renewals, rents posted and delinquency
  • Heavy marketing and resident relations; improving community survey scores by 15%
  • Monterey Apartments

Leasing Consultant

Carmel
2010.07 - 2011.10
  • Home presentation with closing ratio of 65%; file completion from application to move-in follow up
  • Move out inspections and SODA assistance
  • Resident relations/ communications; raising satisfaction scores through prompt follow up on work orders and customer issue resolve
  • TOP SHOP Score 94.4%; top leasing consultant ranking for three consecutive months
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features
  • Contacted and followed up with tenants on renewal notices

Education

Bachelor of Business Science - Management

Mansfield University
Mansfield, Pennsylvania
05.2008

Associate of Liberal Arts - Business Administration

Corning Community College
Corning, New York
05.2002

Skills

  • Proficient in various PMS Platforms
  • Experienced in team leadership
  • Concise reporting
  • Efficient Budgeting
  • Team-Player
  • Easily builds rapport
  • Marketing
  • Month end close
  • Sales savvy
  • Strategic planning
  • Experienced in capital projects

Certification

Real Estate License, Inactive

References

REFERENCES AVAILABLE UPON REQUEST

Timeline

General Manager

Sentinel Real Estate
2022.05 - 2023.09

Commercial Asset Manager

RIO Real Estate
2022.01 - 2022.05

Business Manager

RMM Arbor Services
2020.10 - 2022.01

Property Manager

Griffis Blessing
2018.03 - 2020.10

Community Manager

Greystar Management
2015.11 - 2017.09

Assistant Property Manager

Holland Residential
2013.02 - 2015.09

Assistant Property Manager

Alliance Residential
2011.12 - 2013.02

Leasing Consultant

Carmel
2010.07 - 2011.10

Bachelor of Business Science - Management

Mansfield University

Associate of Liberal Arts - Business Administration

Corning Community College
Real Estate License, Inactive
KIMBERLY MYERS