Kimberly Myron

• Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
• Organized supplies to ensure efficient workflow during cake decorating process.
• Mixed colors and flavors of frosting to create desired aesthetic effects on cakes.

• Provides customer service to

members to ensure customer

satisfaction

• Decorated cakes with a variety of edible decorations including sugar flowers, chocolate figures, and marzipan fruits.
• Troubleshot any issues that arose during the cake decorating process.
• Assisted customers in selecting appropriate cake designs for their events.
• Monitored inventory levels of baking supplies and alerted management when restocking was necessary.
• Ensured all tools were sanitized prior to beginning each project.
• Stacked layers of cakes onto tiered stands without damaging them.
• Assembled multiple tiers of cakes with precision and stability.
• Frosted finished cakes evenly and smoothly using various techniques.
• Cleaned work area after completing each project for sanitation purposes.
• Provided guidance to other team members regarding proper cake decorating techniques.
• Decorated cakes for special occasions, showers, birthdays and christenings.
• Assisted customers with planning cake vision, including color, theme and size.
• Answered phone calls, put in orders and handled customer disputes or complaints.
• Used pastry bags and tips to pipe messages and decorative roses onto cakes.
• Cleaned display cases, utensils and working spaces to keep sanitary work environment.
• Applied creative techniques to design beautiful, memorable wedding cakes.
• Produced frostings and creams for cakes and other edibles.
• Used photo cake software to create specialty birthday and anniversary cakes.
• Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
• Stocked shelves and ordered inventory when product stock became low.
• Handled cash, credit card and check transactions.
• Met with customers to discuss needed bakery items and take orders.
• Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure
• Coordinated supplies, placed orders and managed stock on hand for bakery.
• Wrapped items in plastic in preparation for display and to sell to customers.
• Finished baked goods with glazes, icings, and fillings

• Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
• Formulated designs based on customer specifications.
• Decorated cakes with a variety of edible decorations including sugar flowers, chocolate figures, and marzipan fruits.
• Troubleshot any issues that arose during the cake decorating process.
• Assisted customers in selecting appropriate cake designs for their events.
• Cleaned work area after completing each project for sanitation purposes.
• Provided guidance to other team members regarding proper cake decorating techniques.
• Decorated cakes for special occasions, showers, birthdays and christenings.
• Answered phone calls, put in orders and handled customer disputes or complaints.
• Used photo cake software to create specialty birthday and anniversary cakes.
• Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
• Finished baked goods with glazes, icings and other toppings.
• Wrapped items in plastic in preparation for display and to sell to customers.
• Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
• Adhered to safety protocols to minimize mishaps and accidents with baking equipment.
• Monitored color of baking items to raise or lower temperature or remove from oven.
• Mentored baking staff in proper techniques and bakery procedures.
• Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
• Operated ovens and other equipment to bake products according to established recipes.
• Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.
• Cleaned work areas, utensils, equipment and surfaces between batches of products.
• Followed food safety guidelines while preparing all food items.
• Rotated stock as needed to keep freshness intact.
• Stocked shelves
• Baked fresh bread and pastries

• Maintained a high level of customer service while ensuring customer satisfaction.
• Processed payments for purchased items using cash registers or other payment systems.
• Developed relationships with loyal shoppers by providing personalized shopping experiences.
• Collaborated with store management team to ensure appropriate inventory levels were maintained.
• Responded promptly to customer inquiries via phone calls or emails.
• Inspected returned merchandise for damage or defects before placing it back on display.
• Ensured all safety protocols were followed when handling hazardous materials such as cleaning supplies.
• Performed regular maintenance tasks such as dusting shelves, vacuuming carpets.
• Tracked customer feedback through surveys or other methods in order to improve services offered.
• Followed proper procedures when accepting returns or exchanging items for customers.
• Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
• Secured and stored items until customer pickup.
• Satisfied customers with quick, accurate service under tight deadlines.
• Completed pickup and shopping orders for customers within local area.
• Greeted customers and answered product or service questions.
• Assisted teammates with daily tasks during peak periods.
• Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
• Scanned items when pulling from shelves to update system stock information.
• Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
• Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
• Asked store associates for help locating missing products.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Identified customer needs by asking questions and advising on best solutions.
• Operated register, handled cash and processed credit card transactions.
• Replenished and arranged items to maintain appearance.
• Recognized security risks to properly handle situations.
• Maximized sales by keeping areas tidy, fully stocked and correctly priced.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Understood and followed oral and written directions.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Demonstrated leadership by making improvements to work processes and helping to train others.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Motivated and encouraged team members to communicate more openly and constructively with each other.

• Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
• Organized supplies to ensure efficient workflow during cake decorating process.
• Mixed colors and flavors of frosting to create desired aesthetic effects on cakes.
• Prepared buttercream icing for use in cake decoration projects.
• Formulated designs based on customer specifications.
• Decorated cakes with a variety of edible decorations including sugar flowers, chocolate figures, and marzipan fruits.
• Troubleshot any issues that arose during the cake decorating process.
• Assisted customers in selecting appropriate cake designs for their events.
• Monitored inventory levels of baking supplies and alerted management when restocking was necessary.
• Ensured all tools were sanitized prior to beginning each project.
• Measured ingredients accurately according to recipes used in the bakery.
• Followed safety protocols while using sharp utensils such as knives or spatulas.
• Assembled multiple tiers of cakes with precision and stability.
• Stacked layers of cakes onto tiered stands without damaging them.
• Frosted finished cakes evenly and smoothly using various techniques.
• Cleaned work area after completing each project for sanitation purposes.
• Provided guidance to other team members regarding proper cake decorating techniques.
• Decorated cakes for special occasions, showers, birthdays and christenings.
• Assisted customers with planning cake vision, including color, theme and size.
• Answered phone calls, put in orders and handled customer disputes or complaints.
• Used pastry bags and tips to pipe messages and decorative roses onto cakes.
• Cleaned display cases, utensils and working spaces to keep sanitary work environment.
• Worked with common cake decorating and baking tools, such as mixers and carving tools.
• Prepared buttercream and icings to use for decorating cakes, cupcakes, tarts and other pastries.
• Applied creative techniques to design beautiful, memorable wedding cakes.
• Produced frostings and creams for cakes and other edibles.
• Used photo cake software to create specialty birthday and anniversary cakes.
• Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
• Stocked shelves and ordered inventory when product stock became low.
• Assembled, prepared, decorated and frosted average of [Number] cakes per shift.
• Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
• Reviewed expiration dates on items and removed expired products from stock to maintain quality.
• Coordinated supplies, placed orders and managed stock on hand for bakery.
• Finished baked goods with glazes, icings and other toppings.
• Wrapped items in plastic in preparation for display and to sell to customers.
• Organized store by returning merchandise to proper areas and restocked displays.
• Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
• Inspected all bakery products and removed any found to possess defects.
• Mentored baking staff in proper techniques and bakery procedures.