Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Nadal

Concord,NC

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

13
13
years of professional experience

Work History

Customer Service Associate- Rental

Lowes
11.2023 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Handled billing and payment issues by following guidelines and resolving disputes.

Receptionist

Tri-State Employment Services
07.2012 - 02.2015
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Maintained visitor log for entering and leaving facility for security purposes.

Education

Associate of Science - Computer Science

Southern New Hampshire University
01-2025

Skills

  • Bilingual (English/Spanish)
  • Relationship building
  • Critical thinking
  • Strong communication skills
  • Skill development
  • Computer Proficiency

Timeline

Customer Service Associate- Rental

Lowes
11.2023 - Current

Receptionist

Tri-State Employment Services
07.2012 - 02.2015

Associate of Science - Computer Science

Southern New Hampshire University

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Kimberly Nadal