KIMBERLY NARVAEZ
Kearny,NJ
Summary
Experienced with coordinating complex logistics operations and maintaining efficient warehouse systems. Utilizes thorough understanding of inventory control and distribution strategies to ensure seamless operations. Track record of enhancing team productivity through effective leadership and process improvement initiatives.
Overview
2
2
Languages
5
5
years of professional experience
Work History
LOGISTICS & CUSTOMER SERVICES
G&S LOGISTICS LLC
Harrison, NJ
05.2022 - Current
- Resolution of problems and attention to incidents.
• Coordination with different departments.
• Preparation of reports and reports.
• Telephone attention and management of the company's email.
• Management of tasks and deadlines.
• Maintenance of the database and records.
• Management of computer and technological systems.
Documentation and file management.
• Performing administrative tasks.
• Control and monitoring of information.
Hostess Manager
VINE & OAK STEAKHOUSE
Cranford, NJ
10.2024 - 02.2026
- Directed host stand operations, coordinating reservations, waitlists, and guest seating for smooth dining room flow.
- Trained host team on OpenTable procedures, table assignments, and accurate reservation management.
- Supervised shift schedules, staffing coverage, and break compliance to support consistent front-of-house service.
- Resolved guest concerns promptly, maintaining service standards and protecting restaurant reputation.
- Enhanced customer satisfaction by ensuring a welcoming and organized restaurant environment.
OPERATIONS AND SALES SUPERVISOR
PG STORE MULTISERVICES LLC
Newark, NJ
12.2021 - 08.2023
- Supervised daily sales floor activities to ensure consistent customer service and team coordination.
- Trained sales associates on product knowledge, upselling, and store service standards.
- Monitored sales transactions to maintain accuracy and reduce checkout errors.
- Scheduled staff assignments to support coverage during peak business hours.
SERVING AND BARTENDING
Adega Grill
Newark, NJ
07.2022 - 01.2023
- Management of orders and transfer of orders to the kitchen, when appropriate.
• Customer service at the bar, advising you on the products available.
• Collaboration in the organization of events and celebrations, adapting to specific needs.
• Preparation of coffees, infusions, mixed drinks and snacks.
• Food and beverage service in an agile and fast way.
• Resolution of problems and customer complaints.
• Box square after the end of each turn.
• Recommendations on the menu and drinks menu.
• Customer service in the assigned sector, ensuring a quality service.
CUSTOMER SERVICES
TERESA'S BOUTIQUE
North Arlington, NJ
10.2021 - 04.2022
- Provided customized customer services, tracking customer experience management fulfillment.
- Customer care and service.
• Telephone attention and management of the company's email.
• Implementation of company policies and procedures.
• Sale to the customer offering a quality service.
• Control and monitoring of budgets and expenses.
• Maintenance of the database and records.n.
Education
MBA - Business Administration And Management
UNIR
ESPANAAssociate of Engineering Science - PETROLEUM ENGINEERING
UNIVERSIDAD CENTRAL DEL ECUADOR
ECUADOR05-2021
Master of Science - PHYSICS AND MATH
EUGENIO ESPEJO HIGH SCHOOL
ECUADOR07-2012
Associate of Arts - ESL
ZONI LANGUAGES INSTITUTE
New York, NY08-2028
Skills
- Staff management
- Warehouse operations
- Staff development
- Leasing and sales
- Team leadership
- Logistics planning
- Materials handling
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Hostess Manager
VINE & OAK STEAKHOUSE
10.2024 - 02.2026
SERVING AND BARTENDING
Adega Grill
07.2022 - 01.2023
LOGISTICS & CUSTOMER SERVICES
G&S LOGISTICS LLC
05.2022 - Current
OPERATIONS AND SALES SUPERVISOR
PG STORE MULTISERVICES LLC
12.2021 - 08.2023
CUSTOMER SERVICES
TERESA'S BOUTIQUE
10.2021 - 04.2022
MBA - Business Administration And Management
UNIR
Associate of Engineering Science - PETROLEUM ENGINEERING
UNIVERSIDAD CENTRAL DEL ECUADOR
Master of Science - PHYSICS AND MATH
EUGENIO ESPEJO HIGH SCHOOL
Associate of Arts - ESL
ZONI LANGUAGES INSTITUTE