Open To Work
Kimberly Nash
Birmingham,AL
Summary
Dynamic professional with a proven track record at NCP Solutions, excelling in mail distribution and customer service. Expert in mail sorting and process optimization, achieving significant improvements in delivery accuracy. Strong problem-solving skills and a commitment to workplace safety fostered a collaborative environment, enhancing overall team productivity.
Mail professional prepared to deliver exceptional service in mail handling and distribution. Known for reliability and strong focus on team collaboration to ensure efficient mail operations. Proven track record of adapting to changing needs and maintaining high standards in all tasks. Skills include mail sorting, delivery management, and excellent organizational abilities.
Professional with strong experience in mail handling and administrative support. Skilled in sorting, distributing, and managing mail efficiently. Known for strong focus on team collaboration and achieving results. Reliable and adaptable with strong organizational, communication, and multitasking skills.
Dependable [Job Title] offering [Number] years of expertise in mailing letters and packages to recipients all over world. Highly attuned to customers' varying needs with success in achieving sales and customer satisfaction targets. Skilled in managing fluctuating workloads in production-driven settings.
Production-driven [Job Title] successful in fast-paced environments and over [Number] years as [Job Title]. Highly receptive to customers' needs and adept in diplomatically resolving grievances or complaints. Expert in post office operations.
Overview
30
30
years of professional experience
Work History
Mail Clerk
NCP Solutions
06.2017 - 09.2025
- Processed and sorted incoming mail and packages efficiently to ensure timely delivery.
- Maintained accurate records of incoming and outgoing shipments using inventory management software.
- Collaborated with team members to streamline mail handling procedures, enhancing workflow efficiency.
- Trained new employees on mail processing protocols and safety standards to ensure compliance.
- Monitored supply levels for mailing materials, coordinating replenishment as necessary to avoid delays.
- Developed improved tracking systems for package delivery, increasing accuracy in inventory management.
- Oversaw daily operations of mailroom, ensuring adherence to company policies and best practices.
- Implemented process improvements that reduced processing time and increased overall productivity in mail handling.
- Updated mailing lists with current addresses and contact information for smooth customer communications.
- Facilitated smooth interdepartmental communication by promptly distributing internal documents and parcels to appropriate recipients.
- Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
- Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
- Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
- Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
- Labeled packages with clear, correct information to reduce mailing errors.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Supported office staff by providing assistance with packaging, addressing, and shipping of outgoing items as needed.
- Developed strong relationships with postal carriers to ensure prompt pick-up and delivery of all incoming and outgoing mail items.
- Demonstrated excellent attention to detail while inspecting packages for damage or improper labeling before sending them out for delivery.
- Operated various mailing equipment such as postage meters, folding machines, and labelers for efficient mail preparation.
- Tracked outgoing mail to provide accurate customer updates.
- Provided exceptional customer service by courteously and professionally addressing questions or concerns from staff members regarding mail services.
- Contributed to a positive work environment through maintaining a clean, organized, and safety-compliant mailroom facility.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Processed and organized incoming mail for distribution to appropriate departments.
- Collaborated with other departments when necessary to resolve any discrepancies or issues related to incoming or outgoing mail items.
- Managed high-volume mail periods effectively, ensuring that all incoming and outgoing items were processed in a timely manner.
- Checked parcels were securely sealed to eliminate losses.
- Improved delivery times to remote company locations by optimizing routing.
- Maintained up-to-date knowledge of postal regulations and compliance requirements, ensuring organizational adherence.
- Enhanced security measures for parcel handling, minimizing risks of loss or damage.
- Enhanced team productivity by organizing mailroom operations and reducing clutter.
- Negotiated better rates with shipping vendors, contributing to cost savings.
- Conducted regular audits of mailroom operations, identifying areas for improvement.
- Managed scheduling for peak mail periods, ensuring staffing levels met demand.
- Improved mail sorting accuracy, reducing misdirected packages and letters.
- Updated and maintained mailing lists and customer records.
- Implemented tracking system for incoming and outgoing mail, improving traceability.
Assembly Line Leader
Ansell Healthcare
06.2013 - 05.2016
- Supervised assembly line operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored new team members on efficient production techniques and safety procedures.
- Coordinated workflow among team members to optimize production efficiency and minimize downtime.
- Implemented process improvements that enhanced assembly line productivity and reduced errors.
Machine Operator
Ventura Foods
04.1995 - 03.2013
- Operated machinery to ensure efficient production flow and maintain quality standards.
- Monitored equipment performance, identifying issues and implementing corrective actions promptly.
- Trained new operators on machine functionalities, safety protocols, and operational procedures.
- Conducted routine maintenance checks to minimize downtime and enhance equipment reliability.
- Collaborated with team members to optimize workflow processes and improve overall productivity.
- Implemented safety measures that reduced workplace incidents and promoted a culture of safety compliance.
- Analyzed production data to identify trends, recommending adjustments for enhanced efficiency.
- Led initiatives to streamline operations, resulting in improved turnaround times and reduced waste.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Collaborated with team members to optimize production processes and improve overall performance.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
- Ensured accurate documentation of production data for analysis and continuous improvement efforts.
- Performed preventative maintenance tasks consistently which resulted in fewer breakdowns requiring costly repairs.
- Managed inventory levels by tracking material usage and coordinating timely replenishment orders with suppliers.
- Contributed to reduced waste generation by implementing recycling initiatives within workspace.
- Optimized machine output to meet production targets, carefully scheduling machine runs and maintenance.
- Achieved record-breaking production levels, meticulously orchestrating machine schedules and workflows.
- Enhanced machine longevity with proactive maintenance and timely replacement of worn parts.
Education
High School Diploma -
Carver High School
Birmingham, AL05-1989
Skills
- Problem-solving skills
- Customer service
- Team collaboration
- Workplace safety
- Mail sorting
- Distribution services
- Mail distribution
- Handling and sorting mail
- Document scanning
- Package handling
- Shipping processes
- Deadline management
Work Preference
Work Type
Full TimeLocation Preference
On-SiteTimeline
Mail Clerk
NCP Solutions
06.2017 - 09.2025
Assembly Line Leader
Ansell Healthcare
06.2013 - 05.2016
Machine Operator
Ventura Foods
04.1995 - 03.2013
High School Diploma -
Carver High School
Attendance
Never late for as long as i have been working