Kimberly Nealy
Hurst,United States
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
2026
2026
years of professional experience
Work History
Bartender
Dallas Opera House
Dallas TX
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Bartender
At& Stadium
Arlington TX
02.2018 - Current
- High volume fast paced bartending while maintaining tabc and Stadium regulations
- Accurately and efficiently documenting open and close inventory of all liquor beer and mixers
- Maintaining clean and well stocked bar area
- Providing outstanding efficient yet fast paced customer service while building customer relationships with both new and season ticket holders to maintain the reputation of the #1 stadiums service reputation
Bartender
Event Staffing Solutions
Dallas, TX
01.2016 - 12.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Lead and trained team in set up of bar with fine dining preferences and flow for large corporate and high end events
Bartender
The Joule Hotel Events
Dallas TX
09.2020 - 05.2022
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
- Improved team morale and efficiency,
- leading by example and offering support during peak hours.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Served high customer volumes during special events, nights, and weekends.
- Specialized in high quality service required for the extremely high end event and guest of the this particular venu.
Bartender
Toyota Music Factory
Irving, TX
01.2018 - 05.2021
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Obtained cash bank and stocked service bar to prepare for operation.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Upheld strict regulations for safe alcohol service and food safety.
- Assisted with inventorying beverage stock and bar supplies.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Bartender
Globe Life Field
Arlington TX
04.2018 - 10.2019
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
Bartender
The Boardroom Cigar Lounge
Fort Worth, TX
06.2017 - 09.2017
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Assisted with inventorying beverage stock and bar supplies.
- Used tobacconist knowledge to pair drinks with cigars
- Sold and prepared cigars for customers as needed
Education
Abc Bartending School
Dallas, TX05.2010
Timeline
Bartender
The Joule Hotel Events
09.2020 - 05.2022
Bartender
Globe Life Field
04.2018 - 10.2019
Bartender
At& Stadium
02.2018 - Current
Bartender
Toyota Music Factory
01.2018 - 05.2021
Bartender
The Boardroom Cigar Lounge
06.2017 - 09.2017
Bartender
Event Staffing Solutions
01.2016 - 12.2024
Bartender
Dallas Opera House
Abc Bartending School