Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kimberly Negron Reyes

Bronx

Summary

Proven adeptness in customer engagement and maintaining inventory, demonstrated through impactful contributions at VRR Rehab Center for Neurology & Orthopedics. Excelled in enhancing patient and customer experiences, ensuring operational efficiency, and fostering repeat business. Skillfully balanced administrative duties and direct client support, showcasing exceptional work ethic and integrity.

Overview

6
6
years of professional experience

Work History

Physical Therapy Aide

VRR Rehab Center for Neurology & Orthopedics
05.2024 - Current
  • Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
  • Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
  • Assisted physical therapist in providing patient care and treatment, ensuring a smooth workflow.
  • Managed inventory of supplies and equipment, restocking as needed to ensure availability for therapy sessions.
  • Provided support to patients during exercises and therapeutic activities, ensuring safety and proper technique.

Sales Associate/Cashier

2020 Mobile Corp ( Boost Mobile )
10.2023 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Customer Service Representative

Foodfest Depot
09.2021 - 08.2023
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Cashier

Jetro Cash & Carry
01.2019 - 09.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

East Bronx Academy For The Future
Bronx,NY

Skills

  • Maintaining and cleaning equipment
  • Maintaining inventory
  • Home Exercise Programs
  • Maintaining filing systems
  • Customer communications
  • Customer Engagement
  • Call center experience
  • Appointment Coordination
  • Payment management
  • Work Ethic and Integrity

Languages

Spanish
Full Professional

Timeline

Physical Therapy Aide

VRR Rehab Center for Neurology & Orthopedics
05.2024 - Current

Sales Associate/Cashier

2020 Mobile Corp ( Boost Mobile )
10.2023 - 05.2024

Customer Service Representative

Foodfest Depot
09.2021 - 08.2023

Cashier

Jetro Cash & Carry
01.2019 - 09.2021

East Bronx Academy For The Future

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Kimberly Negron Reyes