Kimberly Nelson
Spanaway
Summary
Experienced professional specializing in customer relations and appointment scheduling at Brons Automotive. Skilled in optimizing office operations through accurate data entry and efficient multi-line telephone management. Noted for professionalism and ability to ensure prompt support and positive client experiences.
Overview
2026
2026
years of professional experience
Work History
Receptionist
Brons Automotive
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Greeted and assisted customers, ensuring positive first impressions of the business.
- Scheduled appointments for service and repairs, optimizing workflow and customer satisfaction.
- Maintained reception area organization, promoting a professional environment for clients and staff.
- Processed incoming mail and packages, tracking deliveries to ensure timely distribution.
- Assisted with administrative tasks, including data entry and filing, enhancing office efficiency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Money Center Associate
Wal-Mart Supercenter
07.2021 - 09.2025
- Assisted in processing client requests and inquiries to ensure timely support.
- Supported team members with data entry tasks, enhancing workflow efficiency.
- Learned company software systems to streamline daily operations and reporting.
- Participated in team meetings to understand project goals and contribute ideas.
- Adapted quickly to changing priorities while maintaining quality of work produced.
- Processed customer transactions with accuracy and efficiency in high-volume environment.
- Maintained cash register operations, ensuring compliance with company policies and procedures.
- Handled wire transfers accurately, ensuring timely completion of both domestic and international transactions.
- Performed various money center services to customers.
Shipping and Receiving Clerk
Sound Unifor Solutions
09.2019 - 07.2022
- Processed incoming shipments, ensuring accurate inventory management and order fulfillment.
- Coordinated outbound deliveries, optimizing shipping routes for efficiency and cost-effectiveness.
- Maintained organized warehouse layout, enhancing accessibility and minimizing retrieval times.
- Conducted regular inventory audits, identifying discrepancies and improving stock accuracy.
- Implemented best practices for packaging materials to reduce waste during shipping processes.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
Education
Associate of Science - Office Administration
South Puget Sound Community College
Olympia, WASkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Data inputting
- File management
- Multi-line telephone operation
- Professional demeanor
Timeline
Money Center Associate
Wal-Mart Supercenter
07.2021 - 09.2025
Shipping and Receiving Clerk
Sound Unifor Solutions
09.2019 - 07.2022
Receptionist
Brons Automotive
Associate of Science - Office Administration
South Puget Sound Community College
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