Kimberly Nesbit
Verbena
Summary
Professional nurse prepared for telephonic healthcare roles. Solid background in patient assessment, care coordination, and medical guidance. Known for effective teamwork, adaptability, and achieving outcomes. Skilled in triage, patient education, and electronic health records, with focus on delivering exceptional patient care and support.
Overview
24
24
years of professional experience
Work History
Telephonic Registered Nurse
Carenet Healthcare
09.2021 - 07.2025
- Contributed to a positive work environment through active participation in team meetings and collaborative problem-solving efforts.
- Streamlined communication between healthcare providers, facilitating seamless care delivery for patients.
- Safeguarded patient privacy by adhering to strict HIPAA regulations while handling sensitive medical information over the phone.
- Collaborated with interdisciplinary teams across various departments, ensuring optimal coordination of patient care services.
Case Manager
WellStar Health System Inc
12.2019 - 07.2021
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Case Manager
Wellstar Healthcare System
07.2016 - 12.2019
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
Pediatric Phone Triage Nurse
Children's Healthcare of Atlanta
01.2015 - 07.2016
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
- Developed strong rapport with patients through active listening skills, empathetic communication, and genuine concern for their wellbeing.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Enhanced patient satisfaction by efficiently prioritizing and addressing urgent medical concerns in a timely manner.
- Maintained a calm and professional demeanor during high-stress situations, effectively managing patient expectations and alleviating concerns.
Pediatric Phone Triage Registered Nurse
WellStar Health System Inc
10.2003 - 07.2016
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Educated family members and caregivers on patient care instructions.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
School Nurse
Cobb County School System
08.2001 - 06.2002
- Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
- Monitored ongoing medical conditions such as asthma or diabetes, adjusting care plans accordingly to maintain optimal student wellness levels.
- Supported students with special needs by coordinating individualized healthcare plans and working closely with the interdisciplinary team.
- Managed immunization compliance within the school population to prevent the spread of communicable diseases.
- Served as liaison between families, school personnel, and other healthcare providers on behalf of students.
- Oversaw health services for school of 1800 students and faculty.
- Implemented emergency protocols in medical emergencies to promote safety for students and staff.
- Performed health screening for students and faculty by conducting Hearing and Vision evaluations.
Education
Registered Nurse (Diploma-3 Year Program) - Nursing
Georgia Baptist Hospital School of Nursing
Atlanta, GA06-1986
Core Classes - Nursing
Mercer University
Macon, GA06-1983
Core Classes - Nursing
Valdosta State University
Valdosta, GA06-1982
Skills
- Nursing documentation
- Clinical assessment
- Ethical practice
- Healthcare software proficiency
- Telephone triage
- Data entry
- Clinical judgment
- Collaboration
Timeline
Telephonic Registered Nurse
Carenet Healthcare
09.2021 - 07.2025
Case Manager
WellStar Health System Inc
12.2019 - 07.2021
Case Manager
Wellstar Healthcare System
07.2016 - 12.2019
Pediatric Phone Triage Nurse
Children's Healthcare of Atlanta
01.2015 - 07.2016
Pediatric Phone Triage Registered Nurse
WellStar Health System Inc
10.2003 - 07.2016
School Nurse
Cobb County School System
08.2001 - 06.2002
Registered Nurse (Diploma-3 Year Program) - Nursing
Georgia Baptist Hospital School of Nursing
Core Classes - Nursing
Mercer University
Core Classes - Nursing
Valdosta State University
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