Summary
Overview
Work History
Education
Skills
Certification
Additional Work History
Accomplishments
References
Timeline
Generic

KIMBERLY NEWMAN

GUNTERSVILLE

Summary

Proven communication and organizational skills, successfully building relationships with diverse clients to meet financial goals. Oversaw branch tellers and managed loan applications from initial interview to final approval, ensuring compliance with banking regulations. Streamlined operations to improve customer satisfaction and reduce loan processing times. Committed to enhancing service quality and driving positive outcomes in a fast-paced environment.

Overview

34
34
years of professional experience
1
1
Certification

Work History

Loan Officer Assistant

Farmers Bank
Parsons
04.2024 - 10.2024
  • Facilitated document collection for loan approval, supporting Vice President initiatives.
  • Reviewed and organized loan applications and financial documents to enhance processing efficiency.
  • Ordered and tracked third-party verifications to ensure regulatory compliance.
  • Scheduled closings, optimizing timelines for loan processing.
  • Verified information and monitored progress throughout loan application cycle.
  • Maintained current loan files by regularly updating documentation.
  • Participated in loan committee board, contributing to bank loan approval decisions.
  • Prepared management reports on new and existing loan activity.

Loan Officer Assistant & Loan Partner

Victorian Finance, LLC
Pittsburgh
10.2022 - 12.2023
  • Streamlined document collection for loan approvals to enhance support for branch loan officers.
  • Organized and reviewed loan applications and financial documents to optimize processing efficiency.
  • Tracked third-party verifications to ensure compliance and accuracy.
  • Scheduled closings to accelerate loan processing timelines.
  • Verified information and monitored progress throughout loan application processes.
  • Expedited information gathering through proactive client follow-ups.
  • Maintained updated loan files by regularly reviewing documentation.

Loan Officer Assistant

Security National Mortgage
Guntersville
12.2021 - 10.2022
  • Streamlined document collection for loan approvals to enhance support for branch loan officers.
  • Organized and reviewed loan applications and financial documents to optimize processing efficiency.
  • Tracked third-party verifications to ensure compliance and accuracy.
  • Scheduled closings to accelerate loan processing timelines.
  • Verified information and monitored progress throughout loan application processes.
  • Expedited information gathering through proactive client follow-ups.
  • Maintained updated loan files by regularly reviewing documentation.

Mortgage Loan Processor & Loan Partner

NFM Lending
Guntersville
04.2021 - 12.2021

Facilitated document collection for loan approvals, supporting branch loan officers effectively.

Ordered and tracked third-party verifications to ensure compliance and accuracy.

Scheduled closings to improve loan processing timelines.

Reviewed and organized loan applications and financial documents for efficient processing.

Verified information and monitored progress throughout loan application processes.

Followed up with clients to expedite information gathering and processing.

Maintained loan files by updating documentation regularly.

Mortgage Loan Processor

Caliber Home Loans
Guntersville
01.2021 - 04.2021
  • Reviewed branch loan applications and financial documents to facilitate efficient underwriting.
  • Monitored loan application processes to ensure timely completion and compliance.
  • Coordinated with Loan Officers and Assistants to expedite information for underwriters.
  • Maintained and updated loan files to ensure accurate documentation throughout processes.
  • Facilitated resolution of appraisal and title issues to support loan approvals.
  • Evaluated and adjusted loan files according to banking and federal regulations.
  • Educated clients on loan guidelines, application processes, and contract adjustments.
  • Calculated borrowers' income and debt ratios to assess eligibility for mortgage loans.

Magistrate

City of Albertville
Albertville
10.2014 - 01.2021
  • Maintained court records and issued warrants accurately and promptly.
  • Conducted domestic violence hearings, ensuring adherence to legal protocols.
  • Set bonds and conditions for release based on established guidelines.
  • Supervised hearings to protect legal rights of involved individuals.
  • Advised police officers on procedures for arrests and searches.
  • Researched laws and statutes to support fair decision-making.
  • Resolved traffic infraction cases such as speeding tickets and expired license plates.
  • Explained contestation processes to claimants using clear terminology.

Customer Service Representative & Logistics Manager

Premier Food Group, LLC
Guntersville
08.2009 - 09.2012
  • Coordinated with internal teams for timely, successful delivery of solutions aligned with client needs.
  • Answered inbound calls, chats, and emails to facilitate effective customer service.
  • Resolved customer issues promptly, promoting high satisfaction through knowledgeable service.
  • Tracked orders from initiation to completion, ensuring timely delivery of goods and services.
  • Supported sales team initiatives to drive growth and development across product lines.
  • Enhanced product knowledge continuously to provide optimal service and meet sales quotas.
  • Updated databases with new and modified customer data for accurate record-keeping.
  • Performed administrative tasks including filing, database updates, and report generation.

Managing Partner/President

Mortgage Partners, LLC
Guntersville
06.2004 - 12.2008
  • Created innovative solutions to resolve operational challenges.
  • Oversaw corrective action plans addressing structural and departmental issues.
  • Facilitated cross-departmental communication to align with firm objectives.
  • Monitored competitive landscape, adapting strategies for market leadership.
  • Analyzed performance metrics and financial data to guide strategic decisions.
  • Conducted performance evaluations, providing feedback for career advancement.
  • Managed partnership agreements and negotiations to foster collaboration.
  • Ensured compliance with legal regulations and corporate policies.

Mortgage Loan Officer

Heritage Bank
Guntersville
06.2002 - 05.2004
  • Monitored loan progress to ensure timely processing and closing.
  • Analyzed applicant financial status and credit history to assess loan feasibility.
  • Ensured compliance with federal and state lending regulations.
  • Verified applicant information through consultations with credit bureaus and external agencies.
  • Established relationships with real estate agents to generate business leads.
  • Educated clients on mortgage options and application requirements throughout the process.
  • Resolved customer complaints swiftly by implementing appropriate solutions.

Mortgage Loan Officer/Loan Processor

Freedom Financial Services, Inc.
Guntersville
11.2001 - 06.2002
  • Reviewed branch loan applications and financial documents to facilitate efficient underwriting.
  • Monitored loan application processes to ensure timely completion and compliance.
  • Coordinated with Loan Officers and Assistants to expedite information for underwriters.
  • Maintained and updated loan files to ensure accurate documentation throughout processes.
  • Facilitated resolution of appraisal and title issues to support loan approvals.
  • Evaluated and adjusted loan files according to banking and federal regulations.
  • Educated clients on loan guidelines, application processes, and contract adjustments.
  • Calculated borrowers' income and debt ratios to assess eligibility for mortgage loans.

Assistant to President-Office Manager

United Credit Corp.
Guntersville
07.1998 - 11.2001
  • Entered data into databases with accuracy and efficiency.
  • Maintained organized filing systems to enhance document management.
  • Monitored office services mailbox for support requests and needs.
  • Answered incoming calls, directing them to appropriate personnel.
  • Greeted visitors and clients, ensuring a professional first impression.
  • Handled confidential information with discretion and integrity.
  • Resolved customer issues promptly, promoting high satisfaction levels.
  • Utilized software tools to streamline processes and optimize performance.

Head Bank Teller

Commerce Bank
Guntersville
07.1997 - 10.1998
  • Oversaw daily operations of bank teller staff to maintain efficient workflow.
  • Ensured prompt and courteous service for all customers, enhancing satisfaction levels.
  • Managed inventory of supplies for tellers, including forms and currency straps.
  • Trained employees on cash drawer operation and customer service standards.
  • Processed loan payments accurately while addressing customer inquiries about banking services.
  • Performed audits on teller transactions to ensure compliance with policies and accuracy.
  • Identified suspicious activities according to Bank Secrecy Act regulations, alerting security personnel as needed.
  • Maintained accurate records of financial transactions for compliance and audit purposes.

Head Bank Teller

First Citizens Bank
Monroeville
03.1991 - 10.1994
  • Oversaw daily operations of bank teller staff to maintain efficient workflow.
  • Ensured prompt and courteous service for all customers, enhancing satisfaction levels.
  • Managed inventory of supplies for tellers, including forms and currency straps.
  • Trained employees on cash drawer operation and customer service standards.
  • Processed loan payments accurately while addressing customer inquiries about banking services.
  • Performed audits on teller transactions to ensure compliance with policies and accuracy.
  • Identified suspicious activities according to Bank Secrecy Act regulations, alerting security personnel as needed.
  • Maintained accurate records of financial transactions for compliance and audit purposes.

Education

Associate's Degree - Human Services

Wallace State Community College
Hanceville, AL
01.2014

Skills

  • Branch teller supervision
  • Document collection
  • Loan processing
  • Regulatory compliance
  • Financial analysis
  • Client follow-up
  • Customer service
  • Data management
  • Problem solving
  • Team collaboration
  • Attention to detail
  • Time management
  • Effective communication
  • Relationship building
  • Organizational skills
  • Report generation
  • Customer account review
  • Cash handling
  • Information gathering
  • Data entry

Certification

  • 2016, Certified Municipal Court Magistrate
  • 2000, Certified Mortgage Specialist
  • 2000, Capstone Principles of Mortgage Finance
  • 2000, Capstone Principles of FHA and VA Loans

Additional Work History

  • 08/01/09, 09/01/12, Customer Service Representative & Logistics Manager, Premier Food Group, LLC, Guntersville, AL
  • 06/01/04, 12/01/08, Managing Partner/President, Mortgage Partners, LLC, Guntersville, AL
  • 06/01/02, 05/01/04, Mortgage Loan Officer, Heritage Bank, Guntersville, AL
  • 11/01/01, 06/01/02, Mortgage Loan Officer/Loan Processor, Freedom Financial Services, Inc., Guntersville, AL
  • 07/01/98, 11/01/01, Assistant to President-Office Manager, United Credit Corp., Guntersville, AL

Accomplishments

  • 2023 Above and Beyond Award for Loan Processing
  • 2014 Magna Cum Laude Graduate
  • 2014 Recipient of the Human Services Program Award
  • 2014 4.0 GPA Award
  • PHI THETA KAPPA Honor Society
  • 2012/2014 President's List at Wallace State Community College

References

References available upon request.

Timeline

Loan Officer Assistant

Farmers Bank
04.2024 - 10.2024

Loan Officer Assistant & Loan Partner

Victorian Finance, LLC
10.2022 - 12.2023

Loan Officer Assistant

Security National Mortgage
12.2021 - 10.2022

Mortgage Loan Processor & Loan Partner

NFM Lending
04.2021 - 12.2021

Mortgage Loan Processor

Caliber Home Loans
01.2021 - 04.2021

Magistrate

City of Albertville
10.2014 - 01.2021

Customer Service Representative & Logistics Manager

Premier Food Group, LLC
08.2009 - 09.2012

Managing Partner/President

Mortgage Partners, LLC
06.2004 - 12.2008

Mortgage Loan Officer

Heritage Bank
06.2002 - 05.2004

Mortgage Loan Officer/Loan Processor

Freedom Financial Services, Inc.
11.2001 - 06.2002

Assistant to President-Office Manager

United Credit Corp.
07.1998 - 11.2001

Head Bank Teller

Commerce Bank
07.1997 - 10.1998

Head Bank Teller

First Citizens Bank
03.1991 - 10.1994

Associate's Degree - Human Services

Wallace State Community College
KIMBERLY NEWMAN