Kimberly Noe
Orlando,FL
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
10
10
years of professional experience
Work History
Correctional Officer
Orange County Government
Orlando , FL
2023.06 - Current
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Conducted headcounts to ensure that all inmates were accounted for.
- Supervised inmate activities, including meals, recreation times, and work assignments.
- Maintained detailed logs of inmate behavior, incidents, and daily activities.
- Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
- Conducted fire, safety and sanitation inspections.
- Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
911 Telecommunicator
Orange County Fire Rescue Department
Orlando , FL
2014.05 - 2023.06
- Monitored radio frequency for active incidents or events requiring dispatch assistance.
- Advised field units on proper protocol when responding to hazardous material spills or criminal activity scenes.
- Maintained contact with callers until help arrived at scene.
- Provided pre-arrival instructions to callers regarding medical, fire, and other emergencies.
- Documented all relevant details from each call in computer-aided dispatch system.
- Participated in training sessions related to new technologies used in Emergency Dispatching.
- Received requests for non-emergency services such as tow trucks, ambulances, locksmiths. and dispatched resources accordingly.
- Communicated with dispatchers from other jurisdictions to coordinate mutual aid responses across county lines or state borders when necessary.
- Answered incoming 911 calls and determined the nature of emergency.
- Alerted supervisors immediately if any life threatening situation arose while communicating with a caller or monitoring field unit progress.
- Updated CAD system regularly with status reports from field units on location and progress of their assignments.
- Prioritized multiple simultaneous calls based on severity of incident reported by caller.
- Assessed caller's needs and provided support as needed during crisis situations.
- Dispatched appropriate personnel to respond to emergency situations.
- Evaluated incoming calls for accuracy and completeness of information received.
- Coordinated response efforts between police, fire departments, EMS units, hospitals and other agencies involved in responding to an incident.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Used radio, telephone and computer system to update first responders with new information.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
Education
Some College (No Degree) - General Studies
Valencia College
Orlando, FLSkills
- Non-violent intervention
- Contraband Seizure
- Facility Security
- Surveillance
- Evidence Preservation
- Crime Prevention
References
References available upon request.
Timeline
Correctional Officer
Orange County Government
2023.06 - Current
911 Telecommunicator
Orange County Fire Rescue Department
2014.05 - 2023.06
Some College (No Degree) - General Studies
Valencia College
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