Summary
Overview
Work History
Education
Skills
Accomplishments
References
Certification
Languages
Timeline
Generic

Kimberly Noe

Orlando

Summary

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Professional in correctional facility management, known for strong standards and results-driven performance. Extensive experience in enforcing regulations and maintaining order within facilities. Valued for collaborative spirit and adaptability, with skills in conflict resolution and surveillance.

Experienced with maintaining security and control within correctional facilities. Utilizes conflict resolution and de-escalation techniques to manage inmate behavior effectively. Strong understanding of legal and ethical standards, ensuring compliance and safety.

Correctional Officer with a history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues—excellent command of detention center safety, security, and emergency management protocols.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Correctional Officer

Orange County Government
06.2023 - Current
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities
  • Responded to emergency situations such as riots or disturbances with appropriate force measures
  • Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff
  • Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities
  • Maintained order in the prison by monitoring inmate behavior and intervening when necessary
  • Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility
  • Inspected cells and conducted random searches of common areas
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities
  • Conducted headcounts to ensure that all inmates were accounted for
  • Supervised inmate activities, including meals, recreation times, and work assignments
  • Maintained detailed logs of inmate behavior, incidents, and daily activities
  • Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities
  • Operated security control systems to monitor entrances, exits, and movement within the facility
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints
  • Oversaw public areas and grounds to verify cleanliness and inmate safety
  • Conducted fire, safety and sanitation inspections
  • Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations

911 Telecommunicator

Orange County Fire Rescue Department
05.2014 - 06.2023
  • Monitored radio frequency for active incidents or events requiring dispatch assistance
  • Advised field units on proper protocol when responding to hazardous material spills or criminal activity scenes
  • Maintained contact with callers until help arrived at scene
  • Provided pre-arrival instructions to callers regarding medical, fire, and other emergencies
  • Documented all relevant details from each call in computer-aided dispatch system
  • Participated in training sessions related to new technologies used in Emergency Dispatching
  • Received requests for non-emergency services such as tow trucks, ambulances, locksmiths
  • And dispatched resources accordingly
  • Communicated with dispatchers from other jurisdictions to coordinate mutual aid responses across county lines or state borders when necessary
  • Answered incoming 911 calls and determined the nature of emergency
  • Alerted supervisors immediately if any life-threatening situation arose while communicating with a caller or monitoring field unit progress
  • Updated CAD system regularly with status reports from field units on location and progress of their assignments
  • Prioritized multiple simultaneous calls based on severity of incident reported by caller
  • Assessed caller's needs and provided support as needed during crises
  • Dispatched appropriate personnel to respond to emergencies
  • Evaluated incoming calls for accuracy and completeness of information received
  • Coordinated response efforts between police, fire departments, EMS units, hospitals and other agencies involved in responding to an incident
  • Took caller information, read associated computer information and documented vital details in call tracking and assignment system
  • Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time
  • Handled emergency phone calls calmly and obtained pertinent information with a composed approach
  • Used radio, telephone and computer system to update first responders with new information
  • Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations
  • Mitigated risks and emergency response delays by efficiently monitoring public safety field units

Education

Some College - General Studies

Valencia College
Orlando, FL

Skills

  • Non-violent intervention
  • Contraband Seizure
  • Facility Security
  • Surveillance
  • Evidence Preservation
  • Crime Prevention
  • Inmate supervision
  • Correctional facility procedures
  • Policy enforcement
  • Restraint techniques
  • Inmate monitoring
  • Safety and security enforcement
  • Self-defense tactics
  • Search and seizure procedures
  • Observation
  • Contraband seizure
  • Self-defense techniques
  • Safety
  • Security procedures
  • Trained in defensive tactics
  • Stress tolerance
  • Weapons training
  • Prisoner transport
  • CCTV monitoring
  • Observation techniques
  • Booking procedures
  • Gang awareness
  • Firearm operations trained
  • Search procedures
  • Emergency management
  • File and record maintenance
  • Criminal justice
  • Negotiation
  • Dispatch
  • Radio communication
  • First aid and CPR certified
  • Visitation oversight
  • Perimeter control
  • Search and seize procedures
  • Contraband inspections
  • Inmate rights
  • Problem-solving
  • Decision-making
  • First aid certification
  • Written communication
  • Excellent communication

Accomplishments

  • Routinely supervised more than 60 detainee inmates.

References

References are available upon request.

Certification

  • Automated External Defibrillator (AED) Use Certification - National Safety Council.
  • Self-Defense Training Certification - Various authorized training centers.
  • Cardiopulmonary Resuscitation (CPR) - American Heart Association.
  • Firearms Proficiency Certificate - State Police or equivalent state licensing authority.
  • First Aid Certification - American Red Cross.
  • Certified Corrections Officer (CCO) - American Correctional Association.

Languages

English
Full Professional

Timeline

Correctional Officer

Orange County Government
06.2023 - Current

911 Telecommunicator

Orange County Fire Rescue Department
05.2014 - 06.2023

Some College - General Studies

Valencia College
Kimberly Noe