Kimberly Noll
Maryland Heights,MO
Summary
Experienced Practice Manager successful at handling payroll administration and patient relations for a 3-physician practice. Promotes business development and community profile by developing positive rapport with patients and handling marketing activities. Successful forging partnerships with hospitals and specialty practices to extend patient care reach.
Overview
15
15
years of professional experience
Work History
Practice Manager
Premier Podiatry
11.2013 - Current
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Developed close working relationships with front office and back office staff.
- Boosted staff morale by offering constructive feedback and specific direction.
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
- Developed policies and procedures for effective practice management.
- Ordered all office supplies and kept check on inventory levels.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Office Manager
Jim Noll Construction
08.2009 - 08.2013
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Evaluated employee records and productivity to complete employee evaluations.
- Sourced vendors for special project needs and negotiated contracts.
Clinical Coordinator
Sher Institute For Reproductive Medicine
09.2005 - 08.2007
- Coordinated, monitored, assigned and documented patient and clinical care activities.
- Implement new policies and educate staff on changes.
- Developed and adjusted work schedules for front office staff.
- Managed emergency patients and handled patient treatment concerns.
- Provided care and progress reports to patients.
Front Desk Coordinator
Pepose Vision
10.1999 - 06.2000
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained office supplies by taking inventory and submitted orders for low-stock items.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction.
Education
Associate of Science - Nursing
St. Charles Community College
CottelvilleHigh School Diploma -
Pattonville Sr. High School
Maryland Heights, MO06.1990
Skills
- In-Service Programs
- Managing Practice Operations
- Medical Condition Coding Software
- Financial Operations Oversight
- Employee Training Program
- Employee Work Scheduling
- Employee Recruitment and Hiring
- File and Records Management
- Biweekly Payroll Processing
- Medicare Compliance
- Facility Credentialing
- HIPAA Guidelines
- Administrative Staff Supervision
- Human Resource Management
Timeline
Practice Manager
Premier Podiatry
11.2013 - Current
Office Manager
Jim Noll Construction
08.2009 - 08.2013
Clinical Coordinator
Sher Institute For Reproductive Medicine
09.2005 - 08.2007
Front Desk Coordinator
Pepose Vision
10.1999 - 06.2000
Associate of Science - Nursing
St. Charles Community College
High School Diploma -
Pattonville Sr. High School
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