Kimberly Norwood
Orange Park,FL
Summary
Detail-oriented and knowledgeable, skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care.
Overview
24
24
years of professional experience
Work History
Medical Assistant
Family Medical Center
Fleming Island, FL
12.2020 - Current
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Tested and recorded blood glucose levels.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Verified appropriate lab couriers picked up collected lab specimens.
- Collected and documented patient medical information such as blood pressure and weight.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Prepared initial patient charts for admission.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained client medical history, medication information, symptoms and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Taught patients about medications, procedures and care plan instructions.
- Obtained pre- and post-treatment vital signs and weight.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Medical Assistant/ Receptionist
Dr.Amir Bahadori
Sherman Oaks, CA
05.2006 - 12.2019
- Using computer applications, answering telephones, Welcoming patients, Scheduling patients, Handling correspondence Updating and filing patient medical records , EMR Clinical Duties- Taking medical histories, Assisting the physician during exams Explaining treatment procedures to patients, Preparing patients for examination.
- Instructing patients about medication and special diets Preparing and administrating medications as directed by physician Collecting and preparing laboratory specimens Removing sutures and changing dressings, Taking electrocardiograms Administrating injections, Performing PFT’S, Vital Signs, Urinalysis Exams Glucometer testing, Snellen eye examination, Ear Irrigation Stocking and Restocking rooms.
- Transmitting prescription refills as directed.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Promptly answered multi-line phone system and greeted callers enthusiastically.
Retail/ Cashier
Sanrio Surprises
Sherman Oaks, CA
11.2001 - 08.2007
- Answered questions about store policies and concerns to support positive customer experiences.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Counted cash in register drawer at beginning and end of shift.
Medical Assistant/ Medical Receptionist
Valley Health Care Partners
Sherman Oaks, CA
07.2004 - 05.2006
- Scheduled, rescheduled and handled cancelled appointments for patients.
- Kept waiting room neat and organized at all times by stacking magazines, and removing trash.
- Checked patient data including insurance, demographic and health history to keep information current.
- Completed clerical duties and tasks for clinic administration.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained client medical history, including medication information, symptoms and allergies.
Medical Assistant/ Medical Receptionist
Viewpoint
Van Nuys, CA
04.2003 - 05.2004
- Organized paperwork such as charts and reports for office and patient needs.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Maintained detailed records of test results by entering data and patient information into charts.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Obtained client medical history, including medication information, symptoms and allergies.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Scheduled, rescheduled and handled cancelled appointments for patients.
Education
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Bryman College Medical Assisting
General Studies
Grant High School
Skills
- Computer applications
- English
- Filing
- Instructing
- Scheduling
- Spanish
- Telephones
- Sales
- Cash Handling
Timeline
Medical Assistant
Family Medical Center
12.2020 - Current
Medical Assistant/ Receptionist
Dr.Amir Bahadori
05.2006 - 12.2019
Medical Assistant/ Medical Receptionist
Valley Health Care Partners
07.2004 - 05.2006
Medical Assistant/ Medical Receptionist
Viewpoint
04.2003 - 05.2004
Retail/ Cashier
Sanrio Surprises
11.2001 - 08.2007
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Bryman College Medical Assisting
General Studies
Grant High School