Kimberly Noumi
Summary
Innovative Nursing Leader with extensive expertise in digital health and clinical operations, focusing on maximizing patient engagement and operational efficiency. Key achievements include leading teams to implement technology solutions that enhanced patient access and satisfaction, while advocating for nursing excellence through collaboration and strategic initiatives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Instructor/Professor, Nursing SIM Lab
University of Arizona
Tucson
01.2023 - Current
- Developed and implemented curriculum for baccalaureate and master’s nursing students, emphasizing foundational nursing care and essential skills for patient and family support in high and low fidelity SIM environments.
- Delivered lectures on advanced topics in subject area.
- Designed engaging lesson plans for diverse student groups.
- Facilitated discussions to enhance student understanding and participation.
Manager Patient Digital Experience, HIM, and Clinical Communication
University of California, San Diego
San Diego
05.2019 - Current
- Leading a team of MyChart professionals whose MyChart instance supports over 480,000 patients and access initiatives through MyChart functions that have generated over 9 million dollars in revenue and have subsequently improved patient access to care.
- Led a team of IS professionals creating and supporting multiple digital platforms, enhancing the patient and clinician experience with the latest technology for patient care.
- Prioritized projects and optimized functionality within MyChart, MyChart Mobile, Hello World, Welcome, and Haiku Canto applications, telehealth workflows, Vocera, iPhone, and iPad programs to meet the needs of patients, nursing, clinical staff, and leadership.
- Managed patient- and provider-facing coaching service, supporting digital health and mobile application needs.
- Integral in bridging the gap between clinical and technical workflows to effectively implement EMR/IT initiatives in both the ambulatory and inpatient settings.
- Previous initiatives include the community COVID-19 mass vaccine, the system-wide implementation of video visits, and UCSD’s digital front door program.
- Act as a strategic liaison within IT, advocating for the nursing community while delivering impactful change management and communication strategies that enhance organizational collaboration.
- Developed and recommended operating and capital budgets for nursing technology, including software, training, and equipment assessments, while ensuring alignment with organizational goals and resources.
- Influenced patient satisfaction and quality outcomes by establishing guidelines and reinforcing adherence to enterprise-wide initiatives, regulatory compliance, and consistent application of evidence-based practice when caring for a complex patient population.
- Collaborated with Patient Experience to create the first Patient Family Advisory Council for Technology to assist and collaborate with patients on their digital health needs.
- Created a governance model to track, prioritize, and execute projects related to MyChart, Patient Experience, Nursing, and MDs.
- Fostered partnerships with nurse leaders and stakeholders to expand and innovate clinical applications, facilitating program growth and aligning with nursing informatics regulatory changes.
- Managed project activities for multiple high-profile initiatives, including the 21st Century Cures Act, AB352 information blocking, MyChart Bedside-Mobile, nursing iPhone deployment, and Epic Updates.
- Instrumental in advocating and implementing a change in server infrastructure to enhance our iPhone program.
- Instrumental in code orange (disaster) preparations for COVID-19, including mass vaccination workflows and scheduling needs, community support, and outreach.
Registered Nurse (RN), Post Anesthesia Care Unit (PACU)
Sharp Hospital
San Diego
01.2016 - Current
- Utilizes ICU-level critical care skills, caring for patients and their families within a dynamic Post Anesthesia Care Unit at a busy metropolitan hospital in San Diego.
- Cared for diverse critical care patients and managed complex diagnoses in PACU.
- Managed patient flow, staffing, and bed flow in 21-bed PACU to optimize care delivery.
- Instrumental in the successful implantation of the Epic Optime application in the peri-operative areas.
- Expert in CERNER and Epic EMR systems.
- Led project management initiatives to educate executives on foundational excellence principles during EMR deployment, influencing build standards and staff adoption.
Assistant Nurse Manager
University of California, San Diego
San Diego
11.2016 - 05.2019
- Led a team of nurses and support staff (64 FTE) on 2 East Thornton Hospital, IMU level of care, ensuring they deliver high-quality care to patients and their families through staff education, performance management, audits, and regulatory readiness.
- Promoted patient satisfaction and outcomes by reinforcing adherence to standards of care, regulatory compliance, and evidence-based practices for complex patient population.
- Instrumental in transitioning the unit to becoming the Congestive Heart Failure Unit, including supporting staff through continued education and collaboration with our dedicated Clinical Nurse Specialists and instituting best practices.
- Assisted nurse manager with fiscal compliance, disaster preparedness, and leadership rounds to improve patient and family satisfaction.
- Cultivated strong relationships with physician partners and administrators, facilitating exceptional patient care.
Nursing Information Specialist, Project Manager Nurse Call System
University of California, San Diego
San Diego
12.2015 - 12.2016
- Nurse Call Program champion who provided transformational leadership to staff and management for this visionary project, which is changing UCSD through technological innovation, patient safety improvements, and patient and family satisfaction enhancements.
- Through exceptional communication and influence, I built strong networks throughout the hospital to drive results and empower the nursing staff to embrace and implement a new, enhanced system, improving overall nursing workflow.
- Oversaw program administration and maintained workflow by troubleshooting and enhancing features (smartphones, middleware, & alarm management).
- Created and implemented a successful staff training program focused on workflow, software, and hardware applications in both a classroom and 'train the trainer' environments.
- Collaborate with dynamic teams from telecom, information technology, and various vendors to successfully pilot and roll out a system-wide project.
- Contributed to capital equipment budget proposals for upgrading and implementing cutting-edge technology (smartphones, Responder equipment) across all UCSD campuses.
- Facilitated increase in HCAPS scores and patient satisfaction through effective implementation of the Nurse Call program.
Registered Nurse, 5W Progressive Care Unit, Trauma
University of California, San Diego
San Diego
04.2015 - 01.2016
- Provided care for a diverse patient population with varying socioeconomic and cultural backgrounds in a Level One trauma center.
- Utilized assessment skills in demanding environment to ensure optimal patient care.
- Provided support for critical care equipment and monitoring, including a-lines and central venous pressure.
- Sought out as a nurse leader in shared governance (informatics), Unit Based Council, and a Geriatric Champion for the NICHE (Nursing Improving Care for Health-system Elders), UCSD chapter.
- Enhanced professional evidence-based practice by attending Progressive Unit Series, local and national nursing symposiums, and conferences.
Registered Nurse, Neurological ICU
Massachusetts General Hospital (Magnet Hospital)
Boston
01.2013 - 01.2015
- Excelled at providing high acuity care for patients with traumatic, genetic, and chronic brain/neurological conditions.
- Conducted complex bedside procedures, including tracheotomy, BOLT placement, G tube, arterial line and central line placement, intubation, and extubation of patients.
- Implemented and executed patient-specific care plans, delegated tasks, and collaborated with a multi-disciplinary team.
- Advocated for the patient's quality of life and supported families.
- Involved in nurse-led goals of care and end-of-life discussions honoring the values of beneficence, non-maleficence, and patient-centered care.
- Led development of 'Comfort Blanket' program in collaboration with MGH and East Boston Community Health Center, fostering community outreach to support patients and families during end-of-life care.
- Selected as nursing educator for electronic medical record transitioning, facilitating training and support for staff adoption.
- Acted as super-user for e-Bridge and EPIC, providing software navigation assistance and troubleshooting support to enhance team efficiency.
- Served as an innovation evangelist by articulating complex informatics concepts in relatable terms for a diverse audience, enhancing understanding and responsiveness to technology initiatives within the organization.
Registered Nurse, Medical-Surgical Progressive Care Float Pool/Cardiac Recovery Unit
Beth Israel Deaconess Medical Center (Magnet Hospital)
Boston
01.2013 - 01.2015
- Provided comprehensive care for patients with multiple co-morbidities and diverse medical diagnoses, ensuring tailored treatment plans for cardiac, bariatric, neurological, transplant, vascular, orthopedic, renal, hepatic, gynecological, and oncology conditions.
- Collaborated with multidisciplinary teams to develop and implement patient care plans.
- Monitored patient vital signs and reported significant changes to healthcare teams.
- Administered medications and treatments per hospital protocols and physician orders.
Registered Nurse/Weekend Charge RN, Elder Services Plan/PACE Program
East Boston Neighborhood Health Center
Boston
01.2012 - 01.2013
- Provided compassionate care for elderly patients in inpatient and adult day health settings, ensuring comfort and dignity.
- Implemented and executed patient-specific care plans, delegated tasks, and collaborated with multi-disciplinary teams.
- Functioned as the Weekend Charge RN, maintained safe staffing, delegated staff assignments, and provided progressive guidance.
- Conducted home care visits and assessments for new participants while delivering ongoing care for enrolled participants, facilitating continuity of care.
RN/ Night Charge, Neurology/Neurological Surgery/Trauma Unit
Lahey Clinic
Burlington
01.2012 - 01.2013
- Led Night Charge RN team, coordinated patient flow, supported nursing staff, and communicated unit needs to nursing supervisors for effective operations.
- Cared for patients with post-operative craniotomies, strokes, brain injuries, and general traumas, ensuring optimal recovery and safety.
- Monitored vital signs and reported changes to healthcare team.
- Assisted with patient assessments and care planning.
- Provided direct patient care in diverse clinical settings.
RN, Progressive Care Unit, Cardio-thoracic Surgery
Lahey Clinic
Burlington
01.2010 - 01.2012
- The progressive care population included post-operative CABG, AAA, vascular and thoracic surgeries, and medical service telemetry beds.
- Founded NICHE program at Lahey Clinic and championed geriatric care initiatives.
- Developed and delivered educational materials and training for nursing staff on new policies and protocols for geriatric patient care.
- Contributed to unit-based council to establish and promote safe, competent care across unit and hospital departments.
Education
Masters of Science (MS) - Nursing Administration and Leadership
University of Arizona
Tucson, AZ12-2015
Bachelor of Science Nursing (BSN) -
University of Massachusetts Boston
Boston, MA12-2009
Bachelor of Science (BS) - Psychology/Biology
University of Massachusetts Boston
Boston, MA06-2003
Skills
- Project management and EMR expertise
- Epic EMR Architecture & Optimization
- Inpatient Clinical Workflows and Documentation
- Clinical workflows
- Nursing informatics and governance
- Digital Leadership
- Quality improvement outcomes
- Agile Practices
- Change management strategies
- Patient Flow/Bed Management
- Technology roadmapping
- People management
- Partnership Development
- Relationship building and engagement
Certification
- Board of Nursing/Registered Nurse License, AZ, CA, MA,
- American Heart Association Stroke Certification
- American Heart Association Advanced Cardiac Life Support (ACLS)
- American Heart Association Basic Life Support (for healthcare providers)
- MyChart Certification
- Clinical Informaticist Proficiency EPIC
- Epic HIM Certification
- IHI Open School for Health Professionals Certification
- Nursing Improving the Care for Health-System Elder (NICHE), Geriatric Champion
- Lean Six Sigma (yellow belt, green belt 2021)
Awards And Memberships
- American Nursing Association (ANA)
- Rookie of the Year for Nursing, University of California, San Diego (2016)
- Operation Frontline Coach and Mentor
- Association of California Nurse Leaders (ACNL)
- UCSD Chancellor Committee on Women
- High-Performance Coaching Graduate
Timeline
Instructor/Professor, Nursing SIM Lab
University of Arizona
01.2023 - Current
Manager Patient Digital Experience, HIM, and Clinical Communication
University of California, San Diego
05.2019 - Current
Assistant Nurse Manager
University of California, San Diego
11.2016 - 05.2019
Registered Nurse (RN), Post Anesthesia Care Unit (PACU)
Sharp Hospital
01.2016 - Current
Nursing Information Specialist, Project Manager Nurse Call System
University of California, San Diego
12.2015 - 12.2016
Registered Nurse, 5W Progressive Care Unit, Trauma
University of California, San Diego
04.2015 - 01.2016
Registered Nurse, Neurological ICU
Massachusetts General Hospital (Magnet Hospital)
01.2013 - 01.2015
Registered Nurse, Medical-Surgical Progressive Care Float Pool/Cardiac Recovery Unit
Beth Israel Deaconess Medical Center (Magnet Hospital)
01.2013 - 01.2015
Registered Nurse/Weekend Charge RN, Elder Services Plan/PACE Program
East Boston Neighborhood Health Center
01.2012 - 01.2013
RN/ Night Charge, Neurology/Neurological Surgery/Trauma Unit
Lahey Clinic
01.2012 - 01.2013
RN, Progressive Care Unit, Cardio-thoracic Surgery
Lahey Clinic
01.2010 - 01.2012
Masters of Science (MS) - Nursing Administration and Leadership
University of Arizona
Bachelor of Science Nursing (BSN) -
University of Massachusetts Boston
Bachelor of Science (BS) - Psychology/Biology
University of Massachusetts Boston