Kimberly O'Dell
Brownsburg,IN
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Assistant Store Manager
Speedway Gas Station
07.2022 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
Nutrition Service Worker
Avon Community School
04.2022 - 08.2023
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Ensured timely meal service by effectively managing multiple tasks simultaneously during peak periods.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
- Maximized food safety by consistently following proper food handling procedures and storage guidelines.
- Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.
- Assisted in training new staff members, sharing best practices for success in the role of Cafeteria Worker.
- Managed cash register transactions accurately, ensuring all financial responsibilities were met with precision and consistency.
- Supported inventory management efforts by conducting regular counts and reporting discrepancies to supervisors promptly.
- Handled special dietary requests from customers with care, ensuring their needs were met while adhering to established protocols.
- Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
- Cleaned and sanitized surfaces, tools and equipment.
- Served food according to temperature, safety and presentation guidelines.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Restocked condiments, beverages and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
Nutrition Service Worker
Brownsburg Community School
09.2017 - 04.2022
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
- Maximized food safety by consistently following proper food handling procedures and storage guidelines.
- Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.
- Assisted in training new staff members, sharing best practices for success in the role of Cafeteria Worker.
- Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.
- Contributed to a safe, inclusive work environment by consistently adhering to company policies and demonstrating respect for all team members and customers.
- Cleaned and sanitized surfaces, tools and equipment.
- Served food according to temperature, safety and presentation guidelines.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Assembly Line Worker
Guide Lamp
10.2001 - 08.2003
- Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Contributed to improved workplace safety by consistently following proper operating procedures and utilizing personal protective equipment.
- Helped reduce waste by recycling materials when appropriate and disposing of scrap components responsibly.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Maintained open lines of communication with supervisors, providing progress updates regularly while also addressing any concerns surrounding potential roadblocks or challenges faced during the project lifecycle.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Performed visual and functional inspection of components to determine quality and identify defects.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Utilized safety devices and procedures to protect personnel and equipment.
- Operated finishing tool to prepare products for inspections and packaging.
Education
High School Diploma -
Pendleton Heights High School
Pendleton, IN05.1993
Skills
- Customer Relations
- Store Organization
- Issue Resolution
- Shift Scheduling
- Stock Rotations
- Records Maintenance
- Time Management
- Customer Service Management
- Inventory Control
- POS Systems Operations
- Inventory Counting
- Upselling and Cross Selling
- Hiring and Training
- Employee Scheduling
- Leadership abilities
- Staff training
- Team management
- Store operations
- Sales Tracking
Timeline
Assistant Store Manager
Speedway Gas Station
07.2022 - Current
Nutrition Service Worker
Avon Community School
04.2022 - 08.2023
Nutrition Service Worker
Brownsburg Community School
09.2017 - 04.2022
Assembly Line Worker
Guide Lamp
10.2001 - 08.2003
High School Diploma -
Pendleton Heights High School