Talented business owner with excellent marketing, customer service and facility oversight skills and more than 8 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
17
17
years of professional experience
Work History
Owner
Self-employeed- Kim Odom Beauty
08.2014 - Current
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Created and monitored promotional approaches to increase sales and profit levels.
Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
Student/Stay at Home Mom
Unemployed
06.2008 - 08.2014
While in school part-time, also stayed home with young twin children.
Worked in team environment to maintain high levels of productivity.
Followed school and classroom policies, regulations, dress codes and schedules.
Built rapport with guidance counselors to further hone educational objectives.
Assistant Restaurant Manager
Southern Restaurant Group
04.2006 - 06.2008
Supervised all areas of restaurant to keep it clean and well-maintained.
Immediately resolved issues with patrons by employing careful listening and communication skills.
Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Pitched in to help host, waitstaff and bussers during exceptionally busy times such as dinner hour.
Recruited and hired employees offering talent, charisma and experience to restaurant team.