Kimberly Oliver
Richmond,KY
Summary
Dynamic EKG Technician with proven expertise at UK Hospital Chandler, skilled in electrocardiogram interpretation and patient communication. Enhanced patient care through accurate EKG testing and effective education, leading to increased patient satisfaction. Recognized for adaptability in high-pressure environments and commitment to safety and compliance in all procedures.
Overview
11
11
years of professional experience
Work History
EKG Technician
UK Hospital Chandler
Lexington,Ky
11.2024 - Current
- Assisted in preparation and maintenance of EKG equipment for patient procedures.
- Learned to perform EKG tests under supervision, ensuring accurate data collection.
- Supported healthcare staff by managing patient records and documentation efficiently.
- Followed safety protocols while assisting with patient monitoring during cardiovascular assessments.
- Enhanced patient care by accurately performing EKG testing and analyzing results.
- Facilitated seamless transfer of data between departments by uploading completed EKG reports into electronic medical records systems accurately.
- Educated patients on testing and preparation steps prior to procedure.
- Assisted in the identification of abnormal heart conditions by recognizing irregularities in patient''s heart rhythms during EKG readings.
- Boosted patient satisfaction through effective communication and empathy during EKG procedures.
- Provided valuable assistance during emergencies, quickly setting up necessary equipment for life-saving interventions.
- Ensured compliance with hospital standards by following strict safety and sanitation guidelines during EKG tests.
- Administered testing with electrocardiogram for patients experiencing events and as screening tool.
- Adapted to rapidly changing situations in emergency department, providing critical EKG support during acute cardiac events.
- Increased patient satisfaction by quickly addressing concerns and providing reassurance during EKG tests.
- Educated patients on importance of EKG tests in monitoring heart health, increasing their engagement in preventative care.
- Enhanced patient care by accurately performing EKG tests and ensuring comfort throughout procedure.
- Ensured accuracy and reliability of EKG equipment through regular maintenance and calibration, reducing downtime and avoiding diagnostic errors.
- Provided training to new technicians on proper EKG techniques and patient care practices, enhancing overall quality of team's work.
- Conducted detailed EKG interpretations to assist doctors in diagnosing cardiovascular conditions, leading to timely and effective treatment plans.
Medical Assistant
Markey Cancer Center
Lexington,Ky
02.2023 - 11.2024
- Assisted in patient intake and medical history documentation, ensuring accurate record-keeping.
- Coordinated patient scheduling and follow-up appointments, enhancing clinic efficiency.
- Prepared exam rooms and medical instruments, maintaining compliance with safety protocols.
- Supported healthcare providers during examinations and procedures, optimizing patient care delivery.
- Implemented electronic health records system updates, improving data accuracy and accessibility.
- Trained junior staff on administrative procedures and patient interaction techniques, fostering team development.
- Led quality assurance initiatives to enhance patient satisfaction and operational effectiveness.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Implemented patient education program on preventative care, enhancing community health awareness.
- Improved clinical workflow with introduction of electronic health records system.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Taught patients about medications, procedures, and care plan instructions.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Implemented care and efficiency improvements to support and enhance office operations.
Cardiopulmonary Technician
Uk Hospital
Lexington,Ky
01.2015 - 02.2023
- Operated and maintained advanced cardiopulmonary equipment for diagnostic procedures.
- Assisted in performing pulmonary function tests to assess patient respiratory health.
- Monitored patient vital signs during procedures, ensuring immediate intervention when necessary.
- Collaborated with healthcare teams to develop personalized treatment plans for patients with cardiac conditions.
- Trained junior technicians on equipment operation and safety protocols to enhance team proficiency.
- Implemented workflow improvements that increased efficiency in patient processing and data management.
- Optimized patient flow by efficiently managing daily assignments and coordinating with other team members to ensure timely care delivery.
- Increased efficiency in the department by training new staff members on protocols and best practices for cardiopulmonary care.
- Monitored changes in patient conditions, performed assessments and implemented care plans in accordance with hospital standards.
- Tracked findings of procedures such as EKGs using manual and automated recording devices.
Education
No Degree - Medical Assistant
National College
Lexington,KyHigh School Diploma - Health Careers
Garrard County High School
Lancaster,Ky05.1989
Skills
- Patient communication
- HIPAA compliance
- Lead placement
- Stress testing
- Basic life support
- Electrocardiogram interpretation
- Patient preparation
- Medical ethics
- Vital signs measurement
- EKG technician
- Certified in CPR/AED
- Vitals monitoring
- ECG instructor (12-lead ECG)
- Documentation
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Organizational skills
- Active listening
- Effective communication
- Patient safety
- Adaptability and flexibility
- Decision-making
- Patient education
- Medical documentation
- Self motivation
Timeline
EKG Technician
UK Hospital Chandler
11.2024 - Current
Medical Assistant
Markey Cancer Center
02.2023 - 11.2024
Cardiopulmonary Technician
Uk Hospital
01.2015 - 02.2023
No Degree - Medical Assistant
National College
High School Diploma - Health Careers
Garrard County High School