Kimberly Olsen
Plant City
Summary
Experienced with handling real estate transactions from contract to closing. Utilizes strong organizational skills to manage documentation and deadlines efficiently. Track record of facilitating clear communication among clients, agents, and third-party vendors.
Overview
15
15
years of professional experience
Work History
Senior Transaction Coordinator
Redfin Corporation
08.2021 - Current
- Ensure all required transaction documents are completed, signed, and submitted accurately and within established deadlines.
- Serve as the primary point of contact for agents, lenders, title officers, inspectors, and clients, facilitating clear and consistent communication throughout the transaction.
- Coordinate and schedule critical appointments, including inspections, appraisals, and final walkthroughs.
- Monitor transaction progress, track key milestones, and proactively address issues to maintain an efficient path to closing.
- Uphold compliance with legal requirements and brokerage standards across all transaction files.
- Develop strong, trusted relationships with agents by providing reliable support while they focus on client-facing activities.
- Maintain exemplary organizational and communication skills to support a high volume of transactions.
- Promoted to Senior Transaction Coordinator in recognition of performance and leadership.
- Earned four Rabid Squirrel nominations, with two wins, demonstrating exceptional problem-solving and operational excellence.
- Awarded one Red Suspender, award acknowledging outstanding commitment and service.
- Consistently maintained deal quality and exceeded agent satisfaction standards.
Licensed Real Estate Agent
Blue Sun Realty
02.2021 - 08.2021
- Guided buyers through the home-search process to identify and secure properties that met their needs and goals.
- Conducted property showings, highlighting key features and answering questions to support informed decisions.
- Prepared and submitted purchase offers; clearly explained each step of the home-buying process to clients.
- Connected clients with trusted lenders, title companies, and other service providers to streamline transactions.
- Built and maintained strong relationships with buyers, sellers, agents, lenders, title companies, and industry vendors.
- Ensured accuracy and compliance of contracts and all transaction-related documentation.
- Negotiated purchase terms to achieve favorable outcomes for clients.
- Achieved strong early production by selling four homes to four buyers and listing/selling an additional property for a seller within a six-month period during first year in real estate.
Owner/Manager
Evans Family Cleaning Service
08.2017 - 01.2021
- Communicated effectively with customers to understand their needs and ensure high-quality service delivery.
- Resolved complaints and concerns by identifying issues and implementing practical, customer-focused solutions.
- Demonstrated strong attention to detail while performing cleanings and inspecting staff work to maintain quality standards.
- Built trusted, long-term relationships within the community through reliability, professionalism, and exceptional service.
- Managed employees, including training, performance oversight, and quality control.
- Created and maintained staff schedules to ensure efficient coverage and timely completion of all cleaning assignments.
Office Manager
JBK Products
01.2015 - 01.2017
- Create accurate shipping labels and coordinate the timely shipment of products to customers.
- Organize, track, and maintain all customer orders to ensure smooth fulfillment and delivery.
- Manage procurement by placing bulk orders with suppliers and maintaining optimal inventory levels.
- Receive, inspect, and process incoming shipments to ensure accuracy and quality.
- Maintain a clean, organized, and efficient warehouse environment to support daily operations.
Cash Room Clerk
Tampa’s Lowry Park Zoo
03.2015 - 09.2015
- Prepared and distributed daily cash banks for guest services, retail, and restaurant operations; balanced and counted funds at end of day.
- Prepared accurate daily and weekly bank deposits in accordance with financial procedures.
- Reconciled daily cash reports and ensured proper documentation for auditing and compliance.
Department Supervisor / Store Receiving Specialist
Toys’R’Us / Babies’R’Us
11.2010 - 04.2014
- Delivered high-quality customer service while supporting daily store operations.
- Established and maintained a positive, productive work environment for team members.
- Assisted in onboarding and training new employees to ensure consistent performance and adherence to company standards.
- Oversaw cash-handling procedures, including deposit preparation and management of the cash office.
- Managed shipping and receiving of direct shipments, ensuring accuracy and timely processing of inventory.
Education
High School Diploma -
Countryside High School
Clearwater, FL05-2008
Skills
- Client relationship building
- Transaction monitoring
- File management
- Data entry proficiency
- Deadline management
- Document coordination
- Real estate
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Critical thinking
Accomplishments
-2x Red Pants Winner
-2x Red Suspenders Winner
-4x Rabid Squirrel Winner
-Redfinesse Service Pro
Timeline
Senior Transaction Coordinator
Redfin Corporation
08.2021 - Current
Licensed Real Estate Agent
Blue Sun Realty
02.2021 - 08.2021
Owner/Manager
Evans Family Cleaning Service
08.2017 - 01.2021
Cash Room Clerk
Tampa’s Lowry Park Zoo
03.2015 - 09.2015
Office Manager
JBK Products
01.2015 - 01.2017
Department Supervisor / Store Receiving Specialist
Toys’R’Us / Babies’R’Us
11.2010 - 04.2014
High School Diploma -
Countryside High School