Kimberly Orellana
Auburn,CA
Summary
Dedicated professional with extensive experience in healthcare and customer service. Demonstrated ability to uphold high service standards in dynamic environments. Proven track record of enhancing operational efficiency and improving patient and customer satisfaction. Actively pursuing opportunities to leverage skills and expand knowledge within a forward-thinking organization.
Overview
8
8
years of professional experience
Work History
Procedure Scheduler/Electronic Imaging Technician
Sutter Auburn Faith Hospital
05.2022 - Current
- Importing outside images and creating historical orders.
- Burning CDs and creating releases of information.
- Monitoring Result Tracker and Validation Queue.
- Chart correction/repair exams/procedures.
- Ensures images are ready to view for future scheduled appt/procedures.
- Coordinates patient imaging appointments & communicates pre-procedure preparation instructions.
- Makes outbound calls to physicians offices & patients.
- Answers and screens department phone calls and/or facilitates effective communication.
Food & Beverage Expert
Target Fairway Drive
09.2024 - 11.2024
- Provide exceptional guest services regarding food & beverage items, provide fresh and full shopping experience, prioritize guest needs over task.
- Execute Food & Beverage processes including food deliveries, replenishment, straightening merchandise, in-stocks routines, data accuracy, culling, rotation, cleaning, signing and organizing and storing reserve product.
Barista
Starbucks Coffee
12.2023 - 01.2024
- Recommended food and beverage options, upsold new drinks and add-ons, and facilitated accurate and prompt order taking for enhanced customer satisfaction.
Electronic Imaging Technician
Sutter Roseville Medical Center
07.2021 - 05.2022
- Importing outside images and creating historical orders.
- Burning CDs and creating releases of information.
- Monitoring Result Tracker and Validation Queue.
- Ensures images are ready to view for future scheduled appt/procedures.
- Chart correction/repair exams.
Cashier/Server/Shift Leader
Sizzler
06.2018 - 04.2022
- Greet guests upon arrival, make food/beverage suggestions, take guests orders quickly and accurately.
- Maintain a clean workplace for every employee.
- At end of night count all registers and safe.
Entrance Screener
Sutter Health
09.2020 - 06.2021
- Taking temperatures of every patient.
- Screening all patients for COVID-19.
- Keeping the waiting room sanitized for incoming patients.
Education
AA - Criminal Justice
Sierra College
01-2023
AA - Allied Health & Health sciences
Sierra College
01-2023
High School -
Placer High School
Auburn, CA01-2019
Skills
- Healthcare experience
- Patient care experience
- EPIC
- PACS systems
- Visage
- Advanced computer skills
- Excel
- MS Word
- Outlook
- Attention to detail
- Multitasking
- Stress management
- Bilingual (English & Spanish)
- Customer service
- Phone skills
- Cash handling
- Restaurant experience
- Retail experience
- Workstation sanitation
- Quick learner
- Adaptability and flexibility
- Trustworthiness
- Serving
Timeline
Food & Beverage Expert
Target Fairway Drive
09.2024 - 11.2024
Barista
Starbucks Coffee
12.2023 - 01.2024
Procedure Scheduler/Electronic Imaging Technician
Sutter Auburn Faith Hospital
05.2022 - Current
Electronic Imaging Technician
Sutter Roseville Medical Center
07.2021 - 05.2022
Entrance Screener
Sutter Health
09.2020 - 06.2021
Cashier/Server/Shift Leader
Sizzler
06.2018 - 04.2022
AA - Criminal Justice
Sierra College
AA - Allied Health & Health sciences
Sierra College
High School -
Placer High School